Guest Service Associate

2 days ago

Lucknow Uttar Pradesh, India NOVOTEL Full time

Company Description Join us at Accor where life pulses with passion As a pioneer in the art of responsible hospitality the Accor Group gathers more than 45 brands 5 600 hotels 10 000 restaurants and lifestyle destinations in 110 countries While each brand has its own personality where you will be able to truly find yourself they all share a common ambition to keep innovating and challenging the status-quo By joining us you will become a Heartist because hospitality is first and foremost a work of heart You will join a caring environment and a team where you can be all you are You will be in a supportive place to grow to fulfil yourself to discover other professions and to pursue career opportunities in your hotel or in other hospitality environments in your country or anywhere in the world You will enjoy exclusive benefits specific to the sector and beyond as well as strong recognition for your daily commitment Everything you will do with us regardless of your profession will offer a deep sense of meaning to create lasting memorable and impactful experiences for your customers for your colleagues and for the planet Hospitality is a work of heart Join us and become a Heartist Guest Service Associate F B Service Passionate about guest interaction food and beverage As a Guest Service Associate F B Service you will lead your team to create unforgettable Food Beverage experiences for our guests What is in it for you Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and the opportunity to earn qualifications while you work Opportunity to develop your talent and grow within your property and across the world Ability to make a difference in the local community through our Corporate Social Responsibility activities like Planet 21 What you will be doing Assist in leading mentoring and training the Food Beverage Operations team Supervise and delegate duties Ensure brand standards are maintained Liaise with kitchen to ensure the highest standard of food quality and visual appeal Your experience and skills include Service focused personality is essential and a passion for everything food and beverage Previous experience in a similar leadership role is an asset Strong interpersonal and problem solving abilities and the ability to lead by example Qualifications Your experience and skills include Service focused personality is essential and a passion for everything food and beverage Previous experience in a similar leadership role is an asset Strong interpersonal and problem solving abilities and the ability to lead by example

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