Telecaller

4 days ago

Mumbai, Maharashtra, India Wings Global Services Full time

Company Overview Wings Global Services stands at the forefront of engineering innovation offering cutting-edge solutions that seamlessly integrate automation paradigms with cross-sectoral excellence Based in Mumbai we engage in various industry sectors such as oil gas IT and manufacturing By aligning our expertise with visionary pursuits we redefine operational excellence and foster industry-ready talent steering sustainable progress and systemic optimization globally Job Overview Join Wings Global Services as a Telecaller at our headquarters in Andheri Mumbai As a junior-level role this full-time position requires 1 to 3 years of relevant work experience You will be pivotal in outbound calling lead generation and telemarketing contributing to our growth in diverse engineering fields Qualifications and Skills Customer service prowess to manage client inquiries and achieve customer satisfaction through effective communication Excellent communication skills to navigate and sustain telephonic interactions facilitating productive exchanges with clients Appointment setting experience is valued to streamline sales processes and bolster our business development efforts Proficiency in the art of sales pitching to articulate value propositions and captivate the audience s interest efficiently Cold calling skills to initiate conversations with potential leads and convert inquiries into significant opportunities Experience in outbound calling Mandatory skill to engage with prospective clients and drive business leads Lead generation expertise Mandatory skill ensuring a steady inflow of new prospects into the sales pipeline Telemarketing capabilities Mandatory skill to actively promote products and services while boosting brand presence Roles and Responsibilities Conduct outbound calls to potential buyers and engage them with compelling offerings and product information Generate leads and set appointments for the sales team to follow up and close deals effectively Handle customer questions address issues and ensure an excellent customer experience over telephone interactions Articulate sales pitches clearly and convincingly to attract buyer interest and convert leads into sales Maintain detailed records of calls and track follow-up communication to enhance customer relationships Collaborate with the sales team to optimize strategy and improve telecommunication activities and outcomes Attend training sessions and incorporate learning into tele-selling efforts to achieve departmental goals

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