Telecaller

1 week ago

Mumbai, Maharashtra, India ITZ-SHOWTIME Full time ₹ 2,50,000 - ₹ 5,00,000 per year

Company Description

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Role Description

This is a temporary on-site role for a Telecaller located in Mumbai. The Telecaller will be responsible for making outbound calls to potential customers, answering inbound queries, following up on leads, maintaining customer databases, and providing detailed information about products and services. Telecallers will also be tasked with achieving call targets, updating records of customer interactions, and ensuring a high level of customer satisfaction.

Qualifications

  • Excellent verbal communication skills and active listening skills
  • Ability to handle objections and close sales
  • Basic computer skills and familiarity with customer relationship management (CRM) software
  • Strong problem-solving skills and attention to detail
  • Customer service experience and understanding of call center dynamics
  • Ability to work independently and as part of a team
  • Fluency in multiple languages is a plus
  • High school diploma or equivalent qualification

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