Global Customer Support

3 weeks ago


Pune, India Spes Manning Full time

Job Description Spes Manning Solutions is actively hiring for a Global Customer Support role to join our International UK and US Process. This is a fantastic opportunity for both freshers and experienced candidates to be part of a dynamic team. You will be responsible for providing exceptional service to our global clients through a Voice and Blended process, ensuring a positive experience with every interaction. Responsibilities - Handle inbound and outbound international customer calls or chats in a professional and timely manner. - Resolve customer concerns efficiently, providing accurate and helpful information. - Maintain accurate records of all customer interactions. - Follow communication scripts, guidelines, and procedures to ensure a consistent standard of service. - Meet performance benchmarks for quality, productivity, and accuracy. Work Schedule & Perks - Salary Package: Up to 6.5 LPA, with an in-hand salary ranging from 20,000 to 49,000, plus attractive performance-based incentives. - Schedule: Enjoy a 5-day working schedule with 2 rotational offs. - Shifts: Work in rotational shifts for the UK and US processes. - Transport: A complimentary both-way cab facility is provided for your convenience. Requirements - We welcome freshers as well as experienced candidates. - Excellent communication skills are essential. - A positive attitude and a passion for customer support. - Immediate joiners are required. How to Apply No charges involved in the hiring process. If you are interested, reach out to us today Contact: Ravina - Call/WhatsApp: 7447710444 - Email: [Confidential Information]



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