Tech Sales AND Tech Support –

24 hours ago

Ranchi Noida Delhi NCR, India Giri Global Staffing Services Full time

Job Description Urgent Hiring for -: Technical Sales Executive OR Technical Support Executive (International BPO Antivirus, & Printer Support) Noida 9650225383 Salary: 20,000/- to 70,000/- + High Incentives Job Location: Delhi,Noida,Ranchi Shift: Night Shift (US Time Zones) Process: Inbound Technical Sales Experience Level: 110 Years Job Type: Full-Time Work from Office Job Summary: We are hiring dynamic and customer-focused Technical Sales Executives for our Inbound International BPO process dealing with errors, antivirus solutions, and printer troubleshooting. This is a target-based sales role where you will assist customers with real-time technical issues and convert inquiries into successful sales of support plans, antivirus software, or related services. Key Responsibilities: - Handle inbound calls from international customers (USA) facing errors, malware/virus issues, or printer problems. - Diagnose basic issues and recommend appropriate technical support services or software (e.g., antivirus, drivers, and service packages). - Sell support plans or one-time services with a consultative approach. - Explain technical solutions in simple, clear language to non-technical users. - Convert technical concerns into sales opportunities by building trust and offering value. - Accurately maintain customer interaction details in CRM systems. - Meet and exceed daily/weekly/monthly sales and conversion targets. - Coordinate with the support team for issue resolution when required. Requirements: - Minimum 1 year of experience in an international inbound tech sales process. - Hands-on experience with issues, antivirus (Norton, McAfee, etc.), and printer troubleshooting (HP, Canon, Epson, etc.). - Excellent spoken English and convincing skills. - Strong ability to identify customer needs and pitch relevant services or software. - Comfortable working in night shifts and high-paced environments. - Familiarity with remote access tools (e.g., TeamViewer, Any Desk) is a plus. - Knowledge of CRM platforms and basic PC/network troubleshooting. Perks & Benefits: - Fixed salary + attractive incentives & performance bonuses. - Paid training and career advancement opportunities. - Work with an experienced and supportive sales team. - Access to technical tools and scripts for easier resolution. - Health insurance and other employee benefits (as per company policy). Join our international tech sales team and turn technical issues into revenue

  • Tech sales/ Tech Support

    2 days ago

    Delhi, NCR, India 3a684433-d71c-4a3c-8d91-6337a0a8ee09 Full time ₹ 50,000 per year

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