Experience Design Senior Associate

Job Category User Experience Design Contribute to innovative experience design blending user needs with business goals in the dynamic environment of financial services As an Experience Design Senior Associate in Corporate Oversight and Governance Technology Team which is aligned to Corporate technology division you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles Collaborating with cross-functional teams create innovative inclusive and accessible solutions that cater to a diverse range of users As a core contributor align user needs with business goals Your strong understanding of the financial services industry and JPMorgan Chase s IT systems will contribute to the continuous improvement of our offerings navigating complex problems and driving strategic thinking Your impact will be significant in the design architecture and functionality of our products ensuring a seamless and enjoyable experience for our customers Job responsibilities Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation findability and overall user satisfaction Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings Assist in the analysis of market trends user research studies and user behavior analyses to inform design decisions and contribute to the team s strategic thinking Required qualifications capabilities and skills Formal training or certification on software engineering concepts and 3 years applied experience Experience in a user experience design or equivalent role dedicated to improving experiences with digital products and services Proven ability to create visually appealing and functional designs using industry-standard tools e g Figma Sketch or Adobe Creative Suite Demonstrated experience in designing and optimizing user experiences across multiple platforms including web mobile and other digital channels Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making Proficient understanding of inclusive design principles accessibility guidelines and assistive technologies with a history of creating accessible and inclusive digital experiences Preferred qualifications capabilities and skills Experience in banking financial domain About Us JPMorganChase one of the oldest financial institutions offers innovative financial solutions to millions of consumers small businesses and many of the world s most prominent corporate institutional and government clients under the J P Morgan and Chase brands Our history spans over 200 years and today we are a leader in investment banking consumer and small business banking commercial banking financial transaction processing and asset management We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success We are an equal opportunity employer and place a high value on diversity and inclusion at our company We do not discriminate on the basis of any protected attribute including race religion color national origin gender sexual orientation gender identity gender expression age marital or veteran status pregnancy or disability or any other basis protected under applicable law We also make reasonable accommodations for applicants and employees religious practices and beliefs as well as mental health or physical disability needs Visit our for more information about requesting an accommodation About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing Our corporate teams are an essential part of our company ensuring that we re setting our businesses clients customers and employees up for success