Experience Design Senior Associate

2 weeks ago

Hyderabad, Telangana, India JPMorganChase Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Description

We have an exciting opportunity for you to shape impactful digital experiences in a dynamic financial environment.

As an Experience Design Senior Associate within the Branch Comms and Tools team, you will create inclusive and accessible solutions that enhance our products and services. You will collaborate with cross-functional teams to align user needs with business goals, driving continuous improvement and strategic thinking in experience design.

Job responsibilities

  • Designs and develops elegant solutions to interaction problems, ensuring consistency across products and platforms
  • Applies advanced knowledge of information architecture and storyboarding to create user-centric designs
  • Conducts data-driven analyses to inform design decisions and transform information into valuable insights
  • Collaborates with cross-functional teams to incorporate inclusive design principles and accessibility guidelines
  • Operates with an iterative design mindset, incorporating user feedback to improve user experience
  • Assists in analyzing market trends, user research studies, and user behavior to inform design decisions
  • Leverages visual design, layout, and usability best practices to ensure digital design quality

Required qualifications, capabilities, and skills

  • Six years in a user experience design or equivalent role dedicated to improving digital product experiences
  • Proven ability to create visually appealing and functional designs using industry-standard tools
  • Demonstrated experience designing and optimizing user experiences across web, mobile, and digital channels
  • Previous experience interpreting complex data and transforming it into actionable insights
  • Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies
  • Expertise in working with and contributing to design systems for consistency and scalability
  • Experience mapping complex user journeys across multiple channels and products

Preferred qualifications, capabilities, and skills

  • Familiarity with design- and systems-thinking approaches
  • Previous experience working on employee experiences in banking or regulated industries
  • Demonstrated experience with user- and human-centered design approaches
  • Experience supporting research- and data-led discovery efforts to identify user needs and opportunities

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