Sr. Salesforce Developer

4 days ago

Hyderabad Telangana, India Tech Mahindra Full time

Job Summary List Format - Role Focus Proficient in Salesforce Service Cloud and Omnichannel solutions - Experience Required 5 to 7 years of relevant experience with at least 6 years on deployment teams preferably Agile DevOps - Location Hyderabad and Bangalore - Project Delivery Proven track record of successful enterprise CRM project delivery - Service Cloud Expertise Experience in building solutions specifically for Salesforce Service Cloud - Technical Skills Proficient in Apex Visualforce LWC SOAP REST APIs data and process modeling Web-to-Case Email-to-Case Omnichannel tools Integration Procedures Data Raptors Omniscripts Einstein BOT Agentforce SFDX and Azure DevOps - Omnichannel Knowledge Strong understanding of Salesforce Omnichannel features and related integration procedures - Communication Excellent verbal and written communication skills able to interact with both technical and non-technical stakeholders - Self-Starter Quick learner who adapts to new skills and technologies - Education Bachelor s degree in Computer Science Software Engineering or related field or equivalent relevant experience - Certifications Preferred Salesforce Certified Admin Advanced Admin Platform Developer I II Platform App Builder AI Associate Specialist - Other Skills Strong interpersonal skills and ability to lead technical discussions and presentations - Additional Experience Extracurricular leadership military service volunteer work or other relevant experiences are valued Tech Mahindra represents the connected world offering innovative and customer-centric information technology experiences enabling Enterprises Associates and the Society to Rise We are a USD 4 9 billion company with 121 840 professionals across 90 countries helping over 935 global customers including Fortune 500 companies Our convergent digital design experiences innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders Tech Mahindra is the highest ranked Non-U S company in the Forbes Global Digital 100 list 2018 and in the Forbes Fab 50 companies in Asia 2018

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