Only 24h Left Specialist

6 days ago


Hyderabad Mumbai, India LTIMindtree Limited Full time

Job Description Responsibilities: - Strong knowledge on Confluent Kafka on On premises environment - Good experience in Kafka cluster build installations and configuration of all Confluent Kafka flavours - Manage the COB test planning coordination and execution - Should have hands on experience in scale in and scale out of Kafka clusters - Well experience in Kafka version upgrade activities - Able to debug and manage prod issues end to end and make SOPs for itAlso providing permanent solutions to frequently occurring issues - Ensure 247 support availability and able to handle issues alone also Adequate checks on control reports shift end reportsShift HO - Responsible for maintaining the availability performance and security of Kafka infrastructure - Provide support as necessary on P1 P2 P3 and P4 cases And Participate in all RCA and PMR issue - Coordinate vendor activities as required in relation to Level 2 server support - Attend support calls with Confluent vendors and customer internal support teams - Hands on experience in monitoring tools like Nastel Bitbucket CICD - Good coordination with different teams like Application Unix Prod Management teams and avoiding escalations from them - Monitor and manage ServiceNow queues to ensure OLA and SLA are met - Compliance with all established SOPs and any existing and new Security and Compliance requirements - Weekly Leads ReviewL2L3 Collaboration Calls for all regions - Maximize first touch resolution rates and internal escalation as necessary - Good understanding Linux commands and Shell script is an added advantage.



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