Telesales Executive

2 days ago

Hyderabad India QHT Clinic Full time

Job Description About The Opportunity Healthcare Clinical outpatient services and patient acquisition sector. We operate in a high-touch clinical services environment delivering diagnostic and outpatient care to patients across India. This on-site role focuses on converting inbound and outbound leads into scheduled visits and revenue while maintaining a best-in-class patient experience. Primary job title: Telesales Executive Role & Responsibilities - Make high-volume outbound and handle inbound calls to engage leads, qualify enquiries, and convert prospects into confirmed appointments for clinical services. - Manage and update patient/lead records in CRM, track call outcomes, and maintain accurate appointment schedules. - Hit daily and monthly sales targets by proactively following up on warm leads, upselling relevant services, and closing bookings. - Respond to patient queries about services, pricing, preparation instructions and escalate clinical or complex queries to appropriate clinicians or coordinators. - Use objection-handling and closing techniques to overcome barriers and reduce no-shows through confirmation calls and reminders. - Collaborate with front-desk and operations teams to ensure smooth handoffs and excellent on-site patient experience. Skills & Qualifications Must-Have - Telesales - Outbound calling - Lead qualification - CRM (Zoho/Practo/Salesforce) - Appointment scheduling - Objection handling Preferred - IVR - Predictive dialer - Multilingual support (Hindi and regional languages) Additional Qualifications - Minimum: High school diploma or equivalent; prior telesales/inside sales or customer-service experience in healthcare or services preferred. - Target-driven mindset with a track record of meeting or exceeding KPIs. - Comfortable working full-time on-site across India locations; flexible shifts as required. Benefits & Culture Highlights - Attractive incentive and commission structure tied to performance and appointment conversions. - On-site training, career progression into senior sales or patient-coordination roles, and supportive team environment. - Fast-paced, KPI-driven culture with clear growth pathways in the healthcare services domain. This role is ideal for a results-oriented telesales professional with strong CRM discipline and a passion for delivering excellent patient experiences. Apply if you thrive in a target-driven healthcare environment and want to build a measurable impact on patient acquisition and clinic growth. Skills: lead qualification,appointment scheduling,objection handling,sales

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