L3 Support PHP
5 days ago
Job Summary: The L3 Support Engineer provides expert-level technical assistance and resolves complex issues for our clients. Working closely with customers, internal teams, and development engineers, you’ll ensure timely problem resolution and contribute to improving product usability. We seek a skilled L3 Support Engineer to deliver advanced support, maintain product performance, and enhance customer satisfaction. Job Description: · Provide effective customer service by leveraging in-depth knowledge of company products. · Collaborate with cross-functional teams to surpass customer service expectations. · Troubleshoot installation and testing issues across various programming languages and build environments. · Escalate issues to R&D team and the Support Manager based on severity, ensuring timely communication with customers regarding the status and resolution progress. · Share technical expertise and best practices with both customers and the support team, fostering a culture of continuous learning. · Develop and maintain an extensive knowledge base of known issues, workarounds, and solutions to enhance the efficiency of issue resolution. · Collect customer feedback on features, bugs and other areas of importance and deliver this information to our Product team. Required Experience: · Minimum 8 years in a customer-facing technical role within a software organization · Fluent in written and spoken English · Flexible to support EU or US time zones Required Technical Skills · Advanced proficiency in PHP and Apache-based web applications. · Strong understanding of Linux and Windows operating systems. · Solid experience with containerization technologies (Docker). · In-depth knowledge of database systems, including MySQL and Cassandra. · Hands-on experience with scripting languages, network protocols, and database performance tuning. · Proficient in using JIRA for issue tracking and case management.
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L3 Network Engineer – Infrastructure
6 days ago
Agra, India Whatjobs IN C2 Full timeAs an L3 Network Engineer , you will act as the technical escalation point for network issues, leading the design, implementation, and troubleshooting of complex network infrastructures. You’ll work on enterprise-grade routing, switching, LAN/WAN, VPN, firewall, and data-center networking. Your role will also involve collaborating with cross-functional...
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Application support
2 days ago
Agra, India Persistent Systems Full timeAbout Position: We are conducting an in-person hiring drive for the position of Application Support on 22nd November 2025. Interview Location and timing is mentioned below: Bengaluru: 4th and 5th Floor, Block 9, Pritech Park - SEZ, Behind RMZ Ecospace, Survey Nos. 51 to 64/4 & 66/1, Belandur Village, Varthur Hobli, Bengaluru, Karnataka , India. Time : 10:00...
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Technical Specialist
3 weeks ago
Agra, India Go Nature Full timeLocation: AgraExperience Required: 3 Year To 5 YearsQualification: B.Tech (Computer Science / IT / Electronics / Related Discipline)Language: Fluent English (Verbal & Written)Employment Type: Full-timeSalary: 40,000 - 60,000 Per month (based on experience)Industry: Wellness and Fitness Services.Company Description:Go Nature is an online/offline holistic...
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Technical Specialist
2 weeks ago
Agra, India Go Nature Full timeLocation: Agra Experience Required: 3 Year To 5 Years Qualification: B.Tech (Computer Science / IT / Electronics / Related Discipline) Language: Fluent English (Verbal & Written) Employment Type: Full-time Salary: 40,000 - 60,000 Per month (based on experience) Industry: Wellness and Fitness Services. Company Description: Go Nature is an online/offline...
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Technical Specialist
2 weeks ago
Agra, India Go Nature Full timeLocation:AgraExperience Required:3 Year To 5 Years Qualification:B.Tech (Computer Science / IT / Electronics / Related Discipline) Language:Fluent English (Verbal & Written) Employment Type:Full-time Salary:40,000 - 60,000 Per month (based on experience) Industry:Wellness and Fitness Services.Company Description: Go Nature is an online/offline holistic...
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Technical Specialist
2 weeks ago
Agra, India Go Nature Full timeLocation: AgraExperience Required: 3 Year To 5 YearsQualification: B.Tech (Computer Science / IT / Electronics / Related Discipline)Language: Fluent English (Verbal & Written)Employment Type: Full-timeSalary: 40,000 - 60,000 Per month (based on experience)Industry: Wellness and Fitness Services.Company Description:Go Nature is an online/offline holistic...
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Technical Specialist
2 weeks ago
Agra, India Go Nature Full timeLocation: Agra Experience Required: 3 Year To 5 Years Qualification: B.Tech (Computer Science / IT / Electronics / Related Discipline) Language: Fluent English (Verbal & Written) Employment Type: Full-time Salary: 40,000 - 60,000 Per month (based on experience) Industry: Wellness and Fitness Services. Company Description: Go Nature is an online/offline...
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Technical Specialist
2 weeks ago
Agra, India Go Nature Full timeLocation: AgraExperience Required: 3 Year To 5 YearsQualification: B.Tech (Computer Science / IT / Electronics / Related Discipline)Language: Fluent English (Verbal & Written)Employment Type: Full-timeSalary: 40,000 - 60,000 Per month (based on experience)Industry: Wellness and Fitness Services.Company Description:Go Nature is an online/offline holistic...
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Technical Specialist
3 weeks ago
Agra, India Go Nature Full timeLocation: Agra Experience Required: 3 Year To 5 Years Qualification: B.Tech (Computer Science / IT / Electronics / Related Discipline) Language: Fluent English (Verbal & Written) Employment Type: Full-time Salary: 40,000 - 60,000 Per month (based on experience) Industry: Wellness and Fitness Services. Company Description: Go Nature is an online/offline...
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Technical Specialist
3 weeks ago
Agra, India Go Nature Full timeLocation: AgraExperience Required: 3 Year To 5 YearsQualification: B.Tech (Computer Science / IT / Electronics / Related Discipline)Language: Fluent English (Verbal & Written)Employment Type: Full-timeSalary: 40,000 - 60,000 Per month (based on experience)Industry: Wellness and Fitness Services.Company Description:Go Nature is an online/offline holistic...
