Housekeeping Supervisor

Inspect guest rooms public areas pool etc after being cleaned by Housekeeper to ensure quality standards Run sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms Assist Housekeeping management in managing daily activities Act as a liaison to coordinate the efforts of Housekeeping Engineering Front Office and Laundry Document and resolve issues with discrepant rooms with the Front Desk Prepare distribute and communicate changes in room assignments Communicate issues to next shift Complete required paperwork Assist management in hiring training scheduling evaluating counseling disciplining and motivating and coaching employees Follow all company and safety and security policies and procedures report any maintenance problems safety hazards accidents or injuries complete safety training and certifications Ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information protect company assets Welcome and acknowledge all guests according to company standards anticipate and address guests service needs assist individuals with disabilities thank guests with genuine appreciation Speak with others using clear and professional language Develop and maintain positive working relationships with others listen and respond appropriately to the concerns of other employees Ensure adherence to quality expectations and standards Move lift carry and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces Reach overhead and below the knees including bending twisting pulling and stooping Stand sit kneel or walk for an extended period across an entire work shift Grasp turn and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination Enter and locate work-related information using computers and or point of sale systems Read and visually verify information in a variety of formats e g small print Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATION Education High school diploma or G E D equivalent Related Work Experience At least 1 year of related work experience Supervisory Experience At least 1 year of supervisory experience License or Certification None At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture talent and experiences of our associates We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law At more than 100 award-winning properties worldwide The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us the experience stays with them Attracting the world s top hospitality professionals who curate lifelong memories we believe that everyone succeeds when they are empowered to be creative thoughtful and compassionate Every day we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests Your role will be to ensure that the Gold Standards of The Ritz-Carlton are delivered graciously and thoughtfully every day The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality As part of our team you will learn and exemplify the Gold Standards such as our Employee Promise Credo and our Service Values And our promise to you is that we offer the chance to be proud of the work you do and who you work with In joining The Ritz-Carlton you join a portfolio of brands with Marriott International Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you