Business Analyst- Salesforce

Description and RequirementsCareerArc CodeCA-PM At BMC trust is not just a word - it s a way of life We are an award-winning equal opportunity culturally diverse fun place to be Giving back to the community drives us to be better every single day Our work environment allows you to balance your priorities because we know you will bring your best every day We will champion your wins and shout them from the rooftops Your peers will inspire drive support you and make you laugh out loud We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation The Business Enablement Group manages the relationship between IT and the business BEG routinely elicits requirements architect solutions then builds business cases for new business functionality They gather requirements and run User Acceptance Testing with the business for approved projects Primary Roles and Responsibilities The Business System Analyst s BSA role handles a wide array of responsibilities at any given time in support of delivering an outstanding customer experience between the Marketing Channel and IT teams Host meetings with key business stakeholders to gather and analyze requirements Create detailed plans for execution and implementation of new processes and or software Develops wireframes flowcharts swim-lanes to detail and explain business workflows Partner with project managers developers and other business analyst to solve business problems based on the requirements gathered Monitor project progress by tracking tasks reporting defects and communicating progress to key business stakeholders and IT leadership Host Business demos and facilitate sign off on all projects Contributes to the team effort by accomplishing tasks as needed and in a timely manner x Experience Qualifications Must be detailed oriented with a strong work ethic A strategic and analytical thinker with strong communication skills the ability to self-manage multitask prioritize and work across teams is critical Qualifications A minimum of five years working on professional project teams Proficient in Microsoft Office Word Excel PowerPoint Outlook flowcharting tools Proficient in Jira or other agile management tool Strong organizational and time management skills SFDC Admin certification or demonstrable experience with SFDC Travel requirements less than 10 No direct management responsibilities Bachelor s Degree required Fluency in English both Written and Verbal Our commitment to you BMC s culture is built around its people We have 6000 brilliant minds working together across the globe You won t be known just by your employee number but for your true authentic self BMC lets you be YOU If after reading the above You re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team we still encourage you to apply We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas BMC is committed to equal opportunity employment regardless of race age sex creed color religion citizenship status sexual orientation gender gender expression gender identity national origin disability marital status pregnancy disabled veteran or status as a protected veteran If you need a reasonable accommodation for any part of the application and hiring process visit the accommodation request page