Infrastructure Engineer

Company Description About Eurofins Eurofins Scientific is an international life sciences company providing a unique range of analytical testing services to clients across multiple industries to make life and the environment safer healthier and more sustainable From the food you eat to the medicines you rely on Eurofins works with the biggest companies in the world to ensure the products they supply are safe their ingredients are authentic and labelling is accurate Eurofins is a global leader in food environmental pharmaceutical and cosmetic product testing and in agroscience CRO services It is also one of the global independent market leaders in certain testing and laboratory services for genomics discovery pharmacology forensics CDMO advanced material sciences and in the support of clinical studies In over just 30 years Eurofins has grown from one laboratory in Nantes France to 58 000 staff across a network of over 1 000 independent companies in 54 countries operating 900 laboratories Performing over 450 million tests every year Eurofins offers a portfolio of over 200 000 analytical methods to evaluate the safety identity composition authenticity origin traceability and purity of biological substances and products as well as providing innovative clinical diagnostic testing services as one of the leading global emerging players in specialised clinical diagnostics testing Eurofins is one of the fastest growing listed European companies with a listing on the French stock exchange since 1997 In FY 2021 Eurofins achieved a record revenue of over EUR 6 7 billion Eurofins IT Solutions India Pvt Ltd EITSI is a fully owned subsidiary of Eurofins and functions as a Global Software Delivery Center exclusively catering to Eurofins Global IT business needs The code shipped out of EITSI impacts the global network of Eurofins labs and services The primary focus at EITSI is to develop the next generation LIMS Lab Information Management system Customer portals e-commerce solutions ERP CRM system Mobile Apps other B2B platforms for various Eurofins Laboratories and businesses Young and dynamic we have a rich culture and we offer fulfilling careers Role Infrastructure Engineer Department Information Technology Levels II Status Full Time Basic Function and Scope of Responsibility The Infrastructure Engineer is primarily responsible for engineering configuration installation maintenance and upgrade of the Company s infrastructure including physical and virtual servers storage backups and disaster recovery planning This role requires deep technical expertise strategic thinking and the ability to lead complex projects Essential Job Duties Level I - Minimum Assist in research evaluation and recommendation of hardware and software such as servers storage SAN NAS and backup software Assist in supporting corporate servers user desktops etc Assist in designing configuring or upgrading the virtual server environment Assist with basic troubleshooting of backup and archiving Assist in identifying diagnosing and resolving connection reliability or performance issues Keep the workroom neat organized and secure Work under close to moderate supervision with limited latitude for independent judgment Consult with senior peers on non-complex projects to learn through experience Apply basic application management and administration skills with a moderate level of proficiency Represent the department and the organization favorably and in accordance with established Company standards and associate attributes Work within defined ITIL processes such as change and incident management Other duties as assigned by management Level II - Fully meets the responsibilities of Level I plus the following Manage Windows patching security updates and software rollouts for all sites Research evaluate and recommend hardware and software such as servers storage SAN NAS as well as backup software Support of corporate servers in on-premise hybrid and cloud environments Design configure or upgrade server and storage environments Assists with advanced troubleshooting backup and archiving Identify diagnose and resolve connection reliability or performance issues Work within and assist with the management of defined IT processes and procedures including Systems Development Life Cycle methodology Work with little to no supervision with latitude for independent judgment Consult with senior peers on medium to complex projects Assist in overseeing the primary activities of individual contributors see above to ensure completion of tasks and attainment of departmental goals Essential Knowledge Skills and Abilities Level I - Minimum Bachelor s degree in computer science business or equivalent experience Minimum of 1-3 years of experience with server support a must Active Directory Domain Management and Group Policy Experience Windows Deployment Services Experience Critical thinking and problem-solving ability Ability to multi-task Knowledge of reference lab operations and processes a plus Knowledge and management of System Development Lifecycle Methodologies a plus Experience in maintaining technical documentation to ensure efficient planning and execution Goal-oriented with excellent time management and organizational skills Excellent interpersonal skills with the ability to interact effectively and work efficiently with people at all levels in an organization Excellent verbal written communication skills Keenly attentive to detail Ability to keep sensitive information confidential High level of proficiency with PC-based software programs including MS Office suite and project management tools MS Project preferred Level II - Fully meets the qualifications of Level I plus the following Minimum of 3-7 years server support a must preferably Windows 2019 2022 2025 server Minimum of 3-7 years of experience managing VMware and Hyper-V virtual server environments Minimum of 3-7 years in managing designing configuring and upgrading backup solutions Minimum of 3-7 years managing designing configuring and upgrading monitoring solutions Experience supporting Microsoft Exchange environments Experience supporting Linux server environments Experience managing automated enterprise patching and software deployments Experience using and applying System Development Lifecycle Methodologies Previous experience in a reference lab or similar regulated controlled environment Basic scripting experience in a common scripting language such as PowerShell or Python Experience using an automation platform such as Ansible Chef or Puppet Additional Information Physical Requirements Physical dexterity sufficient to use hands arms and shoulders repetitively to operate a keyboard and other office equipment use a telephone access file cabinets and other items stored at various levels including overhead Ability to speak and hear well enough to communicate clearly and understandably with sufficient volume to ensure an accurate exchange of information in normal conversational distance over the telephone and in a group setting Ability to continuously operate a personal computer for extended periods of time 4 or more hours Mental acuity sufficient to collect and interpret data evaluate reason define problems establish facts draw valid conclusions make valid judgments and decisions The essential physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions As an employee of Eurofins I understand that it is my duty and responsibility to uphold the Corporate Values and Code of Conduct at all times If I have any questions regarding my job description or any duties or requirements contained within I understand it is my responsibility to share these concerns with my manager and or Human Resources Eurofins is committed to promoting an equal employment opportunity workplace environment and is an equal opportunity employer It is the policy of the Company that all qualified applicants will receive consideration for employment without regard to race color religion sex age national origin citizenship pregnancy genetic information GINA disability military and or veteran status and or any other status protected by applicable Federal state or local law The Company s policy is to recruit hire train promote and administer all employment-related matters on the basis of an individual s qualifications abilities and efforts without regard to protected