Cloud Infrastructure Engineer

About the Role We are seeking a motivated and skilled Cloud Infrastructure Engineer L2 to join our support team This role will work closely with our L3 Cloud Infrastructure Engineers focusing on the deployment configuration and operational support of our mixed cloud AWS and Azure and on-premise infrastructure The ideal candidate will be responsible for executing deployment plans maintaining systems troubleshooting issues and ensuring the smooth operation of our critical infrastructure under the guidance of senior engineers This position is crucial for maintaining the stability and efficiency of our systems and ensuring adherence to established best practices Key Responsibilities Execute deployment plans and configurations for cloud-based AWS and Azure and on-premise infrastructure components as directed by L3 engineers Perform routine maintenance patching and upgrades of infrastructure systems Monitor infrastructure health performance and security using established tools e g AWS CloudWatch Azure Monitor Prometheus Grafana Respond to alerts and incidents performing initial troubleshooting and escalation to L3 engineers as needed Assist in the implementation and management of security controls including network security groups IAM policies and basic WAF configurations Support data protection activities for consumer data including monitoring backups and assisting with recovery procedures Collaborate with L3 engineers and development teams to ensure successful application deployments and infrastructure readiness Maintain documentation for deployed systems configurations and operational procedures Participate in on-call rotations for critical incident response as required Contribute to the continuous improvement of operational processes and automation scripts Assist in the deployment and configuration of authentication mechanisms e g LDAP integration and MFA solutions Requirements Required Skills Qualifications Minimum 2-4 years of hands-on experience in IT infrastructure or cloud operations with exposure to AWS and or Azure Foundational knowledge of AWS core services such as EC2 S3 VPC IAM and CloudWatch Foundational knowledge of Azure core services such as Azure Virtual Machines Azure Blob Storage Azure Virtual Network VNet and Azure Monitor Basic understanding of mixed infrastructure environments on-premise and cloud Experience with basic command-line operations in Linux and Windows operating systems Familiarity with scripting languages e g PowerShell Bash for automation of routine tasks Basic understanding of networking concepts IP addressing subnets routing firewalls VPNs Exposure to security concepts and best practices including access control and data encryption Familiarity with version control systems e g Git Experience with monitoring tools like Prometheus Grafana AWS CloudWatch or Azure Monitor Ability to follow detailed instructions and deployment guides accurately Strong problem-solving skills and attention to detail Excellent communication and teamwork abilities Experience working in an Agile methodology is a plus Preferred Qualifications Associate-level cloud certifications e g AWS Certified Cloud Practitioner AWS Certified Solutions Architect - Associate Azure Fundamentals Azure Administrator Associate Experience with Docker and container deployment e g AWS ECS Azure Container Instances Basic understanding of Infrastructure as Code IaC concepts e g Terraform Exposure to CI CD pipeline concepts Familiarity with LDAP or Active Directory for authentication Awareness of Multi-Factor Authentication MFA concepts