customer Care executive
2 weeks ago
Job Description Role Responsibilities: - Respond to customer inquiries via phone, email, and chat. - Provide accurate information regarding products and services. - Handle customer complaints effectively and professionally. - Document customer interactions and feedback in the system. - Assist customers with technical issues and troubleshooting. - Follow up on pending inquiries and ensure timely resolution. - Maintain a high level of professionalism and courtesy. - Work collaboratively with the team to enhance service delivery. - Identify and escalate complex issues to the management. - Participate in regular training sessions to improve service skills. - Contribute to policy updates and process improvements. - Assist in maintaining department metrics and performance goals. - Stay updated with product knowledge and services offered. - Provide feedback to enhance the customer service process. - Engage in promotional activities and customer satisfaction surveys. Qualifications: - High school diploma or equivalent; bachelor s degree preferred. - Proven experience in customer service or related field. - Strong verbal and written communication skills. - Ability to operate in a fast-paced environment. - Familiarity with CRM software and data entry processes. - Proficient in Microsoft Office Suite (Word, Excel, Outlook). - Excellent time management and organizational skills. - Team-oriented with a collaborative mindset. - Ability to adapt to changing situations and customer needs. - Knowledge of conflict resolution strategies. - Ability to multitask and prioritize workload effectively. - Willingness to engage in continuous learning and skills development. - Strong technical aptitude for assisting customers. - Fluency in English; proficiency in additional languages is a plus. - Customer-focused attitude with a passion for helping others. - Availability to work flexible hours, including weekends.
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Customer Care Executive
4 days ago
Jaipur, India Task-Robots Full timeThe primary responsibility of a Customer Care Executive is to ensure that customers receive exceptional service and support. The specific job duties can vary depending on the industry and company, but generally, the job description for a Customer Care Executive includes: Managing customer accounts: They are responsible for managing customer accounts,...
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Customer Care Executive
6 days ago
Jaipur, India Webrocks Full timeCustomer Care ExecutiveJaipur Location:Jaipur - Experience- 0 - 1 Years- Salary- 1 Lac 25 Thousand To 2 Lac 50 Thousand P.A.- Industry- ITES / BPO / KPO / LPO / Customer Service- Qualification- Higher Secondary, Other Bachelor Degree, MD/Medicinae Doctor- Key Skills- Customer Care Executive Customer Support Executive Telecaller Telemarketer Telemarketing...
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Customer Care Executive
6 hours ago
Jaipur, Rajasthan, India Giftorious Full time ₹ 87,000 - ₹ 15,00,000 per yearRole - Customer Care ExecutiveSalary: 14,000 per month (In hand)Working days: Mon - SatJob timings: 10 AM - 7 PMLocation: Manasarovar, JaipurQualifications: Good English speaking, Intermediate editing skills, MS Office knowledge, Good communications skills.Company DescriptionGiftorious is a Jaipur-based company specializing in unique and customized gifting...
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Customer Care Executive
2 weeks ago
Jaipur, Rajasthan, India Happy Staffers Full time ₹ 2,40,000 - ₹ 3,60,000 per yearJob Title: Customer Care ExecutiveType: Full-time | 6 Days | Day Shift (9 hrs)Salary: Up to ₹30,000 + PF, Insurance, IncentivesJob Description:We are hiring Customer Care Executives to manage 150–200 outbound calls/day for lead generation and customer support. Work involves qualifying prospects, handling customer queries, updating CRM, and ensuring a...
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Customer Care Executive
1 week ago
Jaipur, Rajasthan, India Happy Staffers Full time ₹ 3,00,000 - ₹ 4,50,000 per yearJob Title: Customer Care ExecutiveType: Full-time | 6 Days | 9-hr Day ShiftSalary: Up to ₹30,000 + PF, Insurance, IncentivesJob Description:Hiring Customer Care Executives to handle 150–200 outbound calls daily for lead generation and support. Tasks include prospect qualification, query handling, and CRM updates. No sales...
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Customer Care Executive
1 week ago
Jaipur, Rajasthan, India Happy Staffers Full time ₹ 2,40,000 - ₹ 3,60,000 per yearJob Title: Customer Care ExecutiveType: Full-time | 6 Days | 9-hr Day ShiftSalary: Up to ₹30,000Job Description:We are hiring Customer Care Executives to handle outbound calls, assist customers with queries, and update CRM records. The role focuses on delivering smooth customer support with no sales targets.Requirements:Graduate / 12th PassMinimum 1 year...
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Executive - Customer Care
1 week ago
Jaipur, Rajasthan, India Dr. B. Lal Lab Full time ₹ 3,00,000 - ₹ 6,00,000 per yearCustomer Care Executive Mission: The Customer Care Executive at Dr B lal Clinical Laboratory is dedicated to delivering exceptional customer service in the diagnostic industry. Through effective communication, proactive problem-solving, and the promotion of additional services, the mission is to enhance customer satisfaction and loyalty. By leveraging...
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Customer Care Executive
1 week ago
Jaipur, Rajasthan, India Growing Stars Consulting Private Limited Full time ₹ 2,50,000 - ₹ 4,00,000 per yearCompany DescriptionGrowing Stars Consulting Private Limited is a renowned IT, Non-IT, and BPO Services firm headquartered in Aligarh, India. We specialize in creating tailored opportunities that enable individuals to excel in their professional journeys, including avenues to work and thrive in global destinations. With a vision to provide world-class...
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Customer care executive
2 weeks ago
Jaipur, India Domestic cluster enterprise Full timecustomer support executive's role is to manage customer interactions and ensure customer satisfaction. They are responsible for a variety of tasks, including: Managing customer support teams: Overseeing the customer service process, monitoring the work of representatives, and helping them improve Creating policies and procedures: Developing standards for...
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Customer Care Executive
17 hours ago
Jaipur, Rajasthan, India Happy staffers Global Servicess Full time**Job Title**: Customer Care Executive **Type**: Full-time | 6 Days | Day Shift (9 hrs) **Salary**: Up to ₹30,000 + PF, Insurance, Incentives We are hiring **Customer Care Executives** to **manage 150-200 outbound calls/day for lead generation and customer support. Work involves qualifying prospects, handling customer queries, updating CRM, and ensuring a...