Dialer Technical

Job DescriptionDescriptionThe Dialer Management position involves overseeing and optimizing the dialer systems used within the organization to ensure efficient call handling and improved performance metrics. The ideal candidate will have experience in managing dialer operations, analyzing data, and implementing strategies for enhancing...

Job DescriptionJoin Our Team as a Software ArchitectDepartment: Engineering India Telephony TeamExperience: 18+ yearsRole Overview:We seek a Software Architect to lead software design and provide technical guidance for our India Telephony engineering team, representing the PBX Architecture Team locally. This role focuses on defining functional requirements,...

Job Description: Unit Head – Digital Sales (Secured Lending)Relevant Experience: 5 to 8 YearsExperience and Key skill sets required:5+ years in Digital sales / inside sales, preferably in secured lending (HL / LAP).1–2 years' experience leading a team.Strong coaching, process, and communication skills.Proficiency with CRM / dialer tools3-5 years of...

We are seeking a visionary technical leader to spearhead the development of our Enterprise Contact Center solution.The RoleThis senior technical leadership position involves end-to-end technical ownership, from defining the architectural roadmap to ensuring operational reliability.Key ResponsibilitiesProduct Design and Architecture:Lead the design and...

Director Contact Center OperationsThe Director of Contact Center Operations will be responsible for leading the ideation and implementation of a Centre of Excellence in contact center operations. This role requires a strategic thinker with experience in blended voice operations, including inbound, outbound, and chat.Key Responsibilities:Develop and implement...

Job OpportunityOverviewExperienced professionals with a strategic mindset are required to supervise the Early Collections team. Key responsibilities include defining process targets, driving continuous process improvement initiatives, and managing overall business operations.This role involves strong coordination with various departments and teams to ensure...

Amazon com strives to be Earth s most customer-centric company where people can find and discover virtually anything they want to buy online By giving customers more of what they want - low prices vast selection and convenience - Amazon com continues to grow and evolve as a world-class e-commerce platform The PSAS team acts as the primary interface...

Job Title Director Contact Centre Operations – US1 Reporting to Senior Director/AVP Location Bangalore Working Hours/ Days 9 Hours / 5 Days a Week Shift Night Shift (6pm-3am) 9hr shift (There can be fortnightly/ monthly call between 06:30am-2pm IST)Team Size 300 FTE+ -500 FTE+Mandatory: Ideal candidature would be 14-20+ YEARS OVERALL EXPERIENCE WITH MIN...

Job Title Director Contact Centre Operations – US1 Reporting to Senior Director/AVP Location Bangalore Working Hours/ Days 9 Hours / 5 Days a Week Shift Night Shift (6pm-3am) 9hr shift (There can be fortnightly/ monthly call between 06:30am-2pm IST)Team Size 300 FTE+ -500 FTE+Mandatory: Ideal candidature would be 14-20+ YEARS OVERALL EXPERIENCE WITH MIN...

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with...