It Workplace Technology Engineer

ABOUT TIDE At Tide we are building a business management platform designed to save small businesses time and money We provide our members with business accounts and related banking services but also a comprehensive set of connected administrative solutions from invoicing to accounting Launched in 2017 Tide is now used by over 1 million small businesses across the world and is available to UK Indian and German SMEs Headquartered in central London with offices in Sofia Hyderabad Delhi Berlin and Belgrade Tide employs over 2 000 employees Tide is rapidly growing expanding into new products and markets and always looking for passionate and driven people Join us in our mission to empower small businesses and help them save time and money ABOUT THE TEAM The Information Technology IT team is the backbone of our organization ensuring the seamless and secure operation of our technology Our mission is to empower employees by providing reliable and innovative IT solutions that enable them to achieve their goals efficiently We are dedicated to maintaining a robust and secure infrastructure proactively addressing technical challenges and offering exceptional support to foster a digitally driven and collaborative work environment The IT team plays a crucial role in managing our technology infrastructure from resolving hardware and software issues to overseeing application updates and integrations and monitoring SaaS applications web traffic and access to ensure a secure environment We are committed to minimizing disruptions and ensuring uninterrupted access to essential resources through proactive support and timely resolutions ABOUT THE ROLE As a IT Workplace Technology Engineer you will own and evolve our global endpoint and workplace technology ecosystem This role focuses on delivering a secure scalable and seamless employee experience by leading the design deployment and optimization of device management solutions collaboration platforms and security-integrated tooling You ll work at the intersection of IT Security and Employee experience - ensuring that our digital workplace is secure efficient and aligned with Zero Trust principles Key Responsibilities Lead administration and lifecycle management of MDM platforms including Microsoft Intune and Jamf Pro supporting macOS Windows and mobile environments Manage and enhance enterprise collaboration and productivity tools including Google Workspace Slack Atlassian suite Implement and maintain endpoint security controls such as Device Trust Network Trust DLP CASB and Secure Web Gateways SWGs in close partnership with the InfoSec team Own and evolve the corporate wireless network stack including design configuration and optimization of office Wi-Fi environments Architect and implement automation and configuration management using scripting and Infrastructure as Code IaC tools Integrate and manage identity and access workflows with platforms such as Okta enabling secure authentication and context-aware access controls Define standards and drive consistency in device provisioning compliance patching and user onboarding offboarding Act as technical lead for workplace IT projects mentoring team members and serving as the final escalation point for complex endpoint issues What Makes You a Great Fit Bring 5 years of experience in workplace IT MDM and Application administration and SaaS tooling with 2 years in a technical leadership or lead engineer role Have deep hands-on expertise in Google Workspace Intune Jamf and device management for both macOS and Windows Understand and have experience implementing Zero Trust principles including Device Trust Network Trust and conditional access Are comfortable writing and maintaining PowerShell Bash or Python scripts and using IaC frameworks to scale device and policy management Have experience managing on corporate Wi-Fi networking initiatives in modern office environments Work well cross-functionally especially with Security HR and IT Operations and have a strong service mindset Thrive in fast-moving environments and enjoy creating reliable scalable systems that improve user experience and IT efficiency TIDE IS A PLACE FOR EVERYONE At Tide we believe that we can only succeed if we let our differences enrich our culture Our Tideans come from a variety of backgrounds and experience levels We consider everyone irrespective of their ethnicity religion sexual orientation gender identity family or parental status national origin veteran neurodiversity or differently-abled status We celebrate diversity in our workforce as a cornerstone of our success Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members diverse needs and lives We are One Team and foster a transparent and inclusive environment where everyone s voice is heard At Tide we thrive on diversity embracing various backgrounds and experiences We welcome all individuals regardless of ethnicity religion sexual orientation gender identity or disability Our inclusive culture is key to our success helping us build products that meet our members diverse needs We are One Team committed to transparency and ensuring everyone s voice is heard You personal data will be processed by Tide for recruitment purposes and in accordance with