Senior Manager HR Operations

Job Description Zyeta is an integrated workspace design and build services firm that specializes in delivering exceptional workspace interiors that leverage the latest thinking in design, workforce experience, and the environment. With our unique combination of people, process, and technology, we strive to provide our clientele with unparalleled value. We transform raw space into award-winning, next-generation offices, data centres and more. We focus on large-scale and mid-size office design and build projects for a diverse international clientele that includes both global enterprises as well as early-stage companies, having successfully completed hundreds of projects across India. Role: Senior Manager HR Operations & Employee Experience Location: Bangalore Responsibilities: At Zyeta, we believe employee experience and talent success go hand-in-hand. As a Senior Manager HR Operations & Employee Experience, you'll operate at the intersection of operational excellence, cultural stewardship, and people development. While your core focus will be on HR operations and employee experience, you'll also collaborate closely with the HRBP to align on workforce planning, talent movement, and development priorities ensuring Zyeta remains a people and efficiency first and growth-oriented organization. Your Impact Area: 1. Employee Engagement & Experience Design - Spearhead the conceptualization, planning, and execution of Zyeta's flagship engagement initiativesmonthly connects, R&R programs, cultural milestones, and experiential campaignsensuring they are meaningful, inclusive, and aligned with business rhythms. - Own the end-to-end design of the onboarding experiencefrom welcome kits and cultural rituals to integration journeyscrafting a seamless, emotionally resonant first impression that reflects Zyeta's values and voice. - Act as the experience architect for large-format events (townhalls, offsites, festive celebrations), driving everything from theme ideation, storytelling, and stakeholder engagement to detailed program flow, vendor management, and live execution. - Maintain an innovation mindsetrefreshing engagement formats, curating new experiences, and staying ahead of workplace culture trends to elevate internal brand perception and team morale. - Collaborate cross-functionally with Business, Admin, and Design teams to ensure experience design is cohesive, immersive, and flawlessly deliveredevery time. 2. HR Operations & Lifecycle Management - Drive seamless execution of the entire employee lifecycle,including onboarding, offboarding, documentation, and system updates. - Ensure data integrity and process alignment across payroll, Zoho People, leave & attendance, and asset tracking. - Lead probation tracking and closure processes, with timely feedback and coordination with people managers. - Oversee insurance onboarding, claims support, and policy communication. 3. Talent Management Support (in partnership with HRBP) - Collaborate with the HRBP - Talent Management to: - Identify internal mobility opportunities and facilitate movement conversations. - Align on key development priorities surfaced via performance discussions or manager feedback. - Roll out succession planning frameworks and support data collation and analysis. - Co-own visibility of HiPo employees, ensuring engagement and retention measures are supported. - Act as a bridge between operational HR and strategic talent interventions, ensuring no gap in the employee experience. 4. Function Support & Vendor Collaboration - Act as the day-to-day HR partner for allocated departmentsproviding operational support, conflict resolution, and policy interpretation. - Collaborate with Admin, IT, and Finance to ensure smooth support services across functions. - Manage vendor onboarding and SLA adherence for HR-related services (gifting, travel, events, etc.). 5. Process Innovation & People Ops Excellence - Identify and implement continuous improvements in HR processes for better efficiency and experience. - Bring automation, digitization, and simplification ideas to HR processes in line with evolving needs. - Lead or co-lead internal HR development workshops, including onboarding refreshers, tools training, or peer knowledge sessions. Key Success Metrics (KPIs) - Employee Onboarding & Exit Satisfaction Scores - Payroll/HRMS Input Accuracy - Probation Closure Rate - Engagement Program Reach & Feedback - Business Travel Execution Turnaround - Vendor Management SLA Compliance - Talent Movement Support Timeliness - Cross-HRBP Alignment & Delivery Feedback What we expect: - A mature HR professional with 5+ years of experience in HR operations, engagement, or generalist roles. - Collaborative by nature, with experience partnering across HR verticals (especially talent or L&D). - Strong in execution, but also strategic in seeing the larger picture of people development and cultural alignment. - Experienced in tools like Zoho People, MS Suite, and comfortable working across digital HR platforms. - Process-driven, people-sensitive, and committed to delivering scalable yet human-centered HR solutions. What we offer: - Engaging work culture; freedom with responsibility. - Innovative work environment where you can enjoy your work that encourages you to bring your creativity to all aspects of the business. - Opportunity to grow, learn and inspire - A collaborative and supportive team culture that recognizes and values your strengths and expertise. Note: The above job description is a general outline of responsibilities and requirements commonly associated with the role of a Corporate Interior Fit Out Specialist. Actual job descriptions may vary depending on the specific clients, and project requirements. Zyeta is an equal-opportunity employer. We welcome and encourage candidates of all backgrounds to apply. Join our team and be part of our commitment to delivering exceptional design and build projects while managing costs effectively.