Senior Revenue Manager

5 days ago

Dombivli, India Uniphore Full time

Role Overview: As a Revenue Operations Manager, you will work closely with sales and business leaders to define and execute on Uniphore’ s strategic goals. You will design and implement data-driven initiatives to support high-growth sales segments and ensure operational excellence across multiple departments. This role demands expertise in sales processes, forecasting, and analytical support to drive results and maintain a high-performing revenue organization. Key Responsibilities: 1. Business Operating Cadence & Reporting: - Establish and drive operational cadence across Sales, Finance, Marketing, Product, Sales Development, and Customer Success teams. - Collaborate with leadership to ensure achievement of key performance metrics, including forecast accuracy, pipeline management, and funnel analysis. - Develop, maintain, and manage forecasting models, dashboards, reports, and analyses to support business decision-making. - Provide timely support for ad hoc reporting, insights, and troubleshooting for global sales teams. 2. Sales Process & Support: - Design, implement, and optimize sales processes and policies that align with business objectives and regulatory standards. - Drive rigor in weekly, monthly, and quarterly sales meetings and reports, ensuring comprehensive and efficient delivery. - Serve as an escalation point to resolve sales team challenges such as deal structuring, discounting, commissions, territory mapping, and split coverage decisions. 3. Revenue Systems & Processes: - Lead efforts to standardize and optimize revenue systems, including Salesforce.com, to ensure accurate and efficient data management. - Work cross-functionally to identify challenges, analyse growth opportunities, and implement solutions using a data-driven approach. - Build and maintain sophisticated analytical models to gain deeper insights into business performance. - Document sales processes and train team members to ensure smooth onboarding and continuous improvement. 4. Revenue Planning: - Support the strategic annual Go-To-Market (GTM) planning and execution. - Assist in the preparation of executive-level deliverables, including Board Reviews, Executive QBRs, and other strategic reports. - Ensure equitable quota allocation for sales teams, optimizing the assignment of quotas across all channels and resources. 5. Deal Desk & Order Management: - Lead the Deal Desk, accelerating deals and ensuring process standardization. - Act as the primary point of contact for all aspects of the Quoting-to-Booking process, including pricing, order status, and deal registration. - Ensure compliance with pricing and discounting policies, maintaining hygiene in deal processes. - Oversee the end-to-end Quote to Order Management process, including governance of the Configure Price Quote (CPQ) tool. - Key Skills & Qualifications: - Bachelor’s degree in engineering, Business, Finance, or a related field. MBA is a plus. - 7+ years of experience in revenue operations, sales operations, or a similar role. - Proficiency in CRM tools (e.g., Salesforce), CPQ(Dealhub.io), and other sales/revenue management software like ZoomInfo. - Good hands-on experience in building Tableau Dashboards. - Strong analytical skills with experience building complex forecasting and analytical models. - Excellent communication skills, with the ability to interact effectively with senior leadership and cross-functional teams. - Proven experience in process optimization, sales support, and quota management. - Strong problem-solving abilities with a data-driven approach.

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