Information Technology Manager

Job Number 24182630 Job Category Information Technology Location Jaipur Marriott Hotel Ashram Marg Near Jawahar Circle Jaipur Rajasthan India Schedule Full-Time Located Remotely N Relocation N Position Type ManagementJOB SUMMARYAs a member of the property management staff contributes advanced knowledge and skill in technology and general hospitality business knowledge to support the property and technology Information Resources objectives Position is responsible to the property for all technology planning decision-making implementation and maintenance May interfaces with vendors owners Executive Committee and property staff CANDIDATE PROFILEEducation and Experience BS BA or equivalent work experience Additionally 2-4 years experience in like position Previous experience in IR Global Field Services or Marriott Systems Support desirable System-related professional certifications desired CORE WORK ACTIVITIESEnsuring Client Technology Needs are Met Uses computers and computer systems including hardware and software to program write software set up functions enter data or process information Monitors ensures and manages the acquisition and maintenance of property based systems Analyzes information identifies current and potential problems and proposes solutions Maintains inspects and repairs equipment Inspects and ensures the maintenance of the equipment or the environment Ensures that computer and network operations are monitored at the property backup recovery functions are performed on scheduled basis and administration functions for hardware operating and application systems are maintained and completed on consistent basis Manages IR activities to ensure the property infrastructure and applications systems are functional at all times Ensures solutions are consistent with the client s needs and brand specific IR environment Administers and maintains mail and email Maintains inventories and manages IT hardware software Provides Internet support and maintenance if applicable Provides cable management support Generates systems communications for property users to introduce new applications provide user tips alert users of system problems and inform staff of progress or status Consults on specific application issues or hardware software problems Provides feedback to Lodging IR on application functional performance and system performance Managing Projects and Policies Uses relevant information and individual judgment to determine whether events or processes comply with laws regulations or standards Monitors processes and evaluates information according to SOP and LSOP requirements Enforces IR policies and standards protecting company hardware software and other resources at the property Directs maintenance of equipment and installed software applications inventory for property ensuring compliance with licensing regulations Maintaining Information Systems and Technology Goals Develops specific goals and plans to prioritize organize and accomplish your work Performs an assessment of needs ensuring compliance with brand specific standards budget and capital requirements Determines priorities schedules plans and necessary resources to ensure completion of any property projects on schedule and according to specification Ensures problems are correctly reported routed tracked and solved with the system user being informed of situation at all times Ensures proper asset management Performs on-site monitoring of all projects Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations recognizes performance and produces desired business results Demonstrating and Applying Information Resources Knowledge Keeps up-to-date technically and applies new knowledge to your job Demonstrates knowledge of job-relevant issues products systems and processes Provides technical expertise and support Additional Responsibilities Provides information to supervisors co-workers and subordinates by telephone in written form e-mail or in person Informs and or updates the executives the peers and the subordinates on relevant information in a timely manner Analyzes information and evaluates results to choose the best solution and solve problems Coordinates property efforts prioritizes needs and communicates those needs to IR Shared Services and other systems staff Manages vendors for property IT requirements functioning as escalation point for problem resolution Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive people-first culture We are committed to non-discrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law Marriott Hotels strive to elevate the art of hospitality innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe As a host with Marriott Hotels you will help keep the promise of Wonderful Hospitality Always by delivering thoughtful heartfelt forward-thinking service that upholds and builds upon this living legacy With the name that s synonymous with hospitality the world over we are proud to welcome you to explore a career with Marriott Hotels In joining Marriott Hotels you join a portfolio of brands with Marriott International Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you JW Marriott is part of Marriott International s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world JW believes our associates come first Because if you re happy our guests will be happy JW Marriott associates are confident innovative genuine intuitive and carry on the legacy of the brand s namesake and company founder J Willard Marriott Our hotels offer a work experience unlike any other where you ll be part of a community and enjoy true camaraderie with a diverse group of co-workers JW creates opportunities for training development recognition and most importantly a place where you can pursue your passions in a luxury environment with a focus on holistic well-being Treating guests exceptionally starts with the way we take care of our associates That s The JW Treatment In joining JW Marriott you join a portfolio of brands with Marriott International Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you