Is Service Owner For Erp Grc

At ABB we help industries outrun - leaner and cleaner Here progress is an expectation - for you your team and the world As a global market leader we ll give you what you need to make it happen It won t always be easy growing takes grit But at ABB you ll never run alone Run what runs the world This Position reports to Senior IS Service Owner for Global Platforms Assurance Compliance What we believe in Our objective in ABB IS Information Systems is to utilize information technology to provide valuable dependable and competitive IS services for ABB Individuals with technical proficiency strategic thinking capabilities and a willingness to advance our competitive edge are encouraged to apply Your role and responsibilities Directs defined service line s in the design and development of end-to-end lifecycle roadmaps and ensures effective and efficient delivery of services together with a team of dedicated internal and external suppliers IS Service Owner for GRC Compliance plays a critical role in maintaining strong governance risk and compliance frameworks across the enterprise The role ensures regulatory alignment supports internal controls risk mitigation and audit readiness while enhancing service performance system integrity and continuous improvement across the GRC landscape Convincing and managing stakeholders for GRC solution upgrades and enhancements ensuring alignment with dynamic regulatory requirements internal audit demands and integration across diverse ERP and compliance systems The work model for the role is Hybrid You will be mainly accountable for Oversee the implementation operation and optimization of SAP GRC modules AC PC RM ensuring enterprise-wide compliance risk management and alignment with internal policies and regulatory requirements Collaborate with audit risk compliance IT and external vendors to define control requirements manage upgrades and patches resolve issues support change control and maintain license compliance for GRC solutions Investigate assess and formalize compliance and risk-oriented requirements prioritize enhancements aid GRC efforts uphold audit readiness and promote efficient internal controls via user provisioning analysis of segregation of duties risk assessments and documentation Track service performance indicators and compliance benchmarks promote awareness and utilization of GRC tools through training documentation and continuous support for both business and technical participants Qualifications for the role Designs implements and maintains the end-to-end service delivery framework ensuring all services within scope are delivered on time within budget and aligned with customer expectations corporate IS policies ABB regulations and broader business and functional strategies Ensures that all actions follow established processes standards and compliance requirements Oversees operations including the development of detailed effort time and cost assessments for projects solutions deployments and vendor transitions Facilitates the Change Advisory Board CAB reviews and permits modifications to services and applications and encourages ongoing advancements in service quality stability and performance Establishes manages and continuously updates Service Level Agreements SLAs and Operational Level Agreements OLAs ensuring transparency in service expectations Continuously assesses service performance availability capacity and key performance indicators while also engaging in both internal and external review meetings to uphold effective service governance and promote improvement initiatives Acts as the primary escalation point for severe service issues coordinating restoration efforts across service lines vendors and internal teams Ensures timely issue resolution root cause analysis and implementation of corrective actions to maintain service continuity and customer satisfaction Manages multiple global third-party vendor contracts to ensure optimal service quality and cost efficiency Oversees vendor activities related to upgrades patches technical support and operational transitions ensuring alignment with internal requirements and service-level commitments Provides leadership and direction to sub-managers teams and senior individual contributors by offering coaching mentorship and career development guidance Manages staffing skills development performance evaluations compensation methods and disciplinary actions while cultivating positive professional relationships and addressing internal issues Supports and executes all IS and cross-functional processes related to service delivery and demand management Facilitates effective communication with a diverse group of senior stakeholders aligns their expectations ensures compliance with strategic management timelines encourages service enhancement initiatives and oversees stakeholder engagement in a large and intricate environment More about us Our mission in Information Systems IS is to make the most of information technology to offer valuable reliable and progressive IS services for ABB If you demonstrate a thorough understanding of technology and a commitment to advancing our capabilities we look forward to connecting with you We value people from different backgrounds Could this be your story Apply today or visit www abb com to read more about us and learn about the impact of our solutions across the globe We value people from different backgrounds Could this be your story Apply today or visit www abb com to read more about us and learn about the impact of our solutions across the globe Fraud Warning Any genuine offer from ABB will always be preceded by a formal application and interview process We never ask for money from job applicants For current open positions you can visit our career website and apply Please refer to detailed recruitment fraud caution notice using the link