Chief GRC Architect
3 days ago
Job OverviewWe are seeking a seasoned ServiceNow Governance, Risk and Compliance (GRC) specialist to join our team and play a key role in designing, developing and maintaining GRC solutions.The ideal candidate will have hands-on expertise in ServiceNow Workspace, scripting, integrations and portal development to ensure seamless implementation and functionality of GRC modules and related solutions.GRC Development & Configuration:Design and implement ServiceNow GRC solutions, including Policy and Compliance, Risk Management, Audit Management and Vendor Risk Management modules.Configure and customize workflows, dashboards and reports to meet organizational requirements.ServiceNow Workspace Development:Develop intuitive and user-friendly ServiceNow Workspaces tailored for GRC use cases, enabling efficient task management and visibility for end-users.Configuring the existing Workspaces while adding/removing widgets etc.Portal Design & Development:Create and enhance ServiceNow Service Portals with a focus on GRC functionalities, ensuring a seamless and engaging user experience.Catalog form creation and integrating those with other ServiceNow modules is key.Integration:Develop and maintain integrations between ServiceNow and other third-party systems (e.g. ERP, ITSM, risk platforms) using REST, SOAP APIs and MID Servers.Troubleshoot and resolve integration issues effectively.Scripting & Customization:Develop and maintain custom scripts using JavaScript, Business Rules, Script Includes and Client Scripts.Optimize scripts to ensure system performance and scalability.Process Optimization:Collaborate with stakeholders to identify and streamline GRC processes, ensuring alignment with industry best practices and regulatory requirements.Perform regular maintenance, upgrades and troubleshooting of the ServiceNow platform to ensure smooth operations.Provide technical support and training to end-users and stakeholders.Key ResponsibilitiesGRC Development & ConfigurationDesign and implement ServiceNow GRC solutions, including Policy and Compliance, Risk Management, Audit Management and Vendor Risk Management modules.Configure and customize workflows, dashboards and reports to meet organizational requirements.ServiceNow Workspace DevelopmentDevelop intuitive and user-friendly ServiceNow Workspaces tailored for GRC use cases, enabling efficient task management and visibility for end-users.Configuring the existing Workspaces while adding/removing widgets etc.Portal Design & DevelopmentCreate and enhance ServiceNow Service Portals with a focus on GRC functionalities, ensuring a seamless and engaging user experience.Catalog form creation and integrating those with other ServiceNow modules is key.IntegrationDevelop and maintain integrations between ServiceNow and other third-party systems (e.g. ERP, ITSM, risk platforms) using REST, SOAP APIs and MID Servers.Troubleshoot and resolve integration issues effectively.Scripting & CustomizationDevelop and maintain custom scripts using JavaScript, Business Rules, Script Includes and Client Scripts.Optimize scripts to ensure system performance and scalability.Process OptimizationCollaborate with stakeholders to identify and streamline GRC processes, ensuring alignment with industry best practices and regulatory requirements.System Administration & SupportPerform regular maintenance, upgrades and troubleshooting of the ServiceNow platform to ensure smooth operations.Provide technical support and training to end-users and stakeholders.
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