Customer Relationship Executive

3 weeks ago


Kollam KL IN Kairali Finance Full time

Name of the Company Kairali Finance and Investments Pvt Ltd Designation Customer Service Executive - Gold Loan Division Location Karunagapally Key Responsibilities Handled customer inquiries and provided detailed information regarding gold loan products interest rates repayment options and eligibility criteria Evaluated gold ornaments for purity weight and value as per company standards and ensured accurate documentation Processed loan applications verified KYC documents and ensured compliance with RBI and company policies Managed daily cash transactions related to disbursement and repayment of loans Maintained customer records loan files and transaction reports with a high level of accuracy Assisted in loan renewals interest collection and closure of loan accounts Ensured prompt and courteous service to enhance customer satisfaction and retention Coordinated with branch management for achieving monthly and quarterly business targets Job Types Full-time Permanent Pay 15 000 00 - 19 000 00 per month Benefits Health insurance Paid sick time Provident Fund Work Location In person



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