Associate Director, Fraud Risk Management

Job Summary Strategy Ensure the Fraud reporting framework is effectively embedded and communicated across internal stakeholder across WRB Perform activities related to Regulatory reporting Tranche submissions updated CMT and other relevant committees Collaborate with relevant country stakeholders and ensure submissions are made on a timely basis so there are no escalations Awareness about regulatory requirement updates and changes through internal interactions and updates from circulars from the regulator Ensuring root cause analysis on the fraud disputes to recommend process improvements Handle Projects and new systems which also involves supporting FRAs and GAP analysis from 1st line perspective with ability to deep dive into Product and Process related changes Processes All FMR must be raised and approved within TAT All payment related frauds must be updated in Daksh portal within TAT CPFIR Reporting Maintain the repository of all DOI related FRM and should be updated and current Timely update of negative data across onboarding systems in coordination with Field and central investigation team All the management dashboards are updated and reported in the forums like SCBMF CMT RMCB NFRF etc Preparation of Annual fraud trend paper and reporting Ensure timely submission of BO escalation complaints to relevant authorities or internal team in coordination with internal FRM team Risk issues highlighted in investigation are tracked for closure Timely updated in M7 and remediation Timely review of the processes in practice vs as mentioned in DOI conduct quality check for all fraud reporting and Any deviation to be remediated appropriately Coordination with respective team for Group fraud standards and timely closure in coordination with Group and country stakeholders Key Responsibilities Risk Management Develop a collaborative relationship with regulators peer banks and fraud risk industry forums to understand regulatory framework and timely adoption Ensure all FRM policies and procedures in the country comply with Group Policies and Standards Ensure proper and updated documentation in place for in-country policies and procedures Regular assessment of fraud reporting quality checks and performing control standards Ensure that effective management response plans are in place to respond to extreme but plausible fraud scenarios in the country Managing the agencies appointed for supporting in Fraud prevention and working closely with Legal and Investigation agencies to take the case to logical conclusion Work closely with the GBS team to ensure that all activities related to Fraud Control regulatory reporting quality of reporting etc are managed effectively timely and according to SLA Governance Provide oversight across WRB ensuring compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements This includes compliance with local banking laws other applicable laws and anti-money laundering regulations and guidelines Embed the Group s values and code of conduct in the country fraud risk management team to ensure that adherence with the highest standards of ethics and compliance with relevant policies processes and regulations among employees forms part of the culture Accountable for satisfactory closure of issues gaps arising from Internal Audits peer reviews and regulatory reviews for the areas of work Ensure quality check of fraud reporting through FMR CPFIR and other data submissions Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct Take personal responsibility for embedding the highest standards of ethics including regulatory and business conduct across Standard Chartered Bank This includes understanding and ensuring compliance with in letter and spirit all applicable laws regulations guidelines and the Group Code of Conduct Effectively and collaboratively identify escalate mitigate and resolve risk conduct and compliance matters Lead to achieve the outcomes set out in the Bank s Conduct Principles Fair Outcomes for Clients Effective Financial Markets Financial Crime Compliance The Right Environment Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association or equivalent Skills and Experience Fraud reporting procedure Data analysis Project management Qualifications Education Graduate About Standard Chartered We re an international bank nimble enough to act big enough for impact For more than 170 years we ve worked to make a positive difference for our clients communities and each other We question the status quo love a challenge and enjoy finding new opportunities to grow and do better than before If you re looking for a career with purpose and you want to work for a bank making a difference we want to hear from you You can count on us to celebrate your unique talents and we can t wait to see the talents you can bring us Our purpose to drive commerce and prosperity through our unique diversity together with our brand promise to be here for good are achieved by how we each live our valued behaviours When you work with us you ll see how we value difference and advocate inclusion Together we Do the right thing and are assertive challenge one another and live with integrity while putting the client at the heart of what we do Never settle continuously striving to improve and innovate keeping things simple and learning from doing well and not so well Are better together we can be ourselves be inclusive see more good in others and work collectively to build for the long term What we offer In line with our Fair Pay Charter we offer a competitive salary and benefits to support your mental physical financial and social wellbeing Core bank funding for retirement savings medical and life insurance with flexible and voluntary benefits available in some locations Time-off including annual leave parental maternity 20 weeks sabbatical 12 months maximum and volunteering leave 3 days along with minimum global standards for annual and public holiday which is combined to 30 days minimum Flexible working options based around home and office locations with flexible working patterns Proactive wellbeing support through Unmind a market-leading digital wellbeing platform development courses for resilience and other human skills global Employee Assistance Programme sick leave mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth with opportunities to reskill and upskill and access to physical virtual and digital learning Being part of an inclusive and values driven organisation one that embraces and celebrates our unique diversity across our teams business functions and geographies - everyone feels respected and can realise their full potential 40395