Operations Associate

5 days ago

Mumbai, India Apertum Online Pvt Ltd Full time

Company Description

Apertum Online is a leading B2B technology service provider company based out of Mumbai, India providing business and technical expertise to the global online and mobile gaming industry.
Apertum Online offers a dynamic and rewarding environment for high achievers looking to work and learn alongside like-minded individuals to build and support scalable products which already provide entertainment to millions of users and take them to the next level.

**Job Description**:
**Key Responsibilities**
- Managing Fraud Control and Risk Management for all products by understanding the emerging fraud patterns and developing the fraud management system based on valid triggers and alerts
- Responsible for analysing, predicting and preventing fraud losses
- Detecting and preventing fraudulent activities relating to but not limited to player authenticity verification, KYC, multiple ids, money laundering and collusion
- Investigating players accounts for suspected fraudulent activity and ensure all processes, workflows and guidelines are followed
- Composition of reports and dashboard regarding fraudulent activities on daily, weekly, monthly, and quarterly basis
- To check potential fraud activities to mitigate the risk in online transactions, and escalate issue promptly if needed
- Investigating suspicious withdrawal requests for any fraudulent activity and take appropriate action in line with the operating procedures
- Delivery of advanced analytical projects within a fast-moving environment
- Extracting and analysing very large and multi-dimensional data sets, working closely with internal units to drive insights.

**Qualifications**:
**Skills and Qualification Requirements**
- Relevant experience in an analyst function, preferably in gaming or IT sector
- 2+ years of relevant experience in Fruad & Risk team
- Working knowledge of database architecture and management (preferably MySQL and Oracle) is a plus
- Experience from a gaming industry and a keen interest in sports is a plus
- Degree (or equivalent) in the quantitative areas or relevant experience gained in data analytics
- Ability to clearly communicate ideas and results to non-technical business-oriented stakeholders
- Ability to turn complex concepts into actionable recommendations
- Should be flexible to work in rotational shifts and weekoffs including public holidays as per business requirement

Additional Information

Annual Bonus
Night Shift Allowance
Overtime Allowance
Referral Hire Allowance
Health Insurance
Quarterly Team Outings
Quarterly RnR Activities
Annual Trip
IT Asset provided
5 Days working
Paid leaves of 21 days (excluding 12 public holidays)
Free Snacks and Drinks
Education Allowance (Training courses, Udemy, Coursera, etc.)
Job Location: Andheri East, Near JB Nagar Metro Station

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