Collection executive Jobs Opening in UJJIVAN SMALL FINANCE BANK at ValsadLess

A Collection Executive is responsible for managing and recovering overdue payments from clients or customers. Key responsibilities include ¹ ² ³:- Contacting clients: Reaching out to debtors via phone, email, or mail to negotiate payment plans and settlements.- Negotiation: Arranging repayment plans and settlements within company guidelines.- Record-keeping: Maintaining accurate records of collection activities, transactions, and customer interactions.- Compliance: Ensuring adherence to company policies, financial regulations, and debt collection laws.- Customer service: Providing exceptional service to maintain client relationships and resolve payment issues.Qualifications and Skills ² ³ ⁴:- Education: High school diploma or equivalent; bachelor's degree in finance, accounting, or related field preferred.- Experience: Proven experience in debt collection, customer service, or related field.- Key skills: - Communication and negotiation: Excellent verbal and written skills to effectively engage with debtors. - Problem-solving: Ability to handle difficult conversations and resolve payment issues efficiently. - Attention to detail: Strong organizational skills to maintain accurate records and manage multiple accounts. - Proficiency in software: MS Office, CRM systems, and financial software.Types of Collection Executives ⁵ ⁶ ¹:- Field Collection Executive: Responsible for collecting payments from clients through in-person visits.- Tele Collection Executive: Handles outbound calls to customers regarding overdue payments and secures payment arrangements.- Senior Collection Executive: Oversees customer accounts,[10/10, 10:25 am] Meta AI: A Collection Executive is responsible for managing and recovering overdue payments from clients or customers. Key responsibilities include ¹ ² ³:- Contacting clients: Reaching out to debtors via phone, email, or mail to negotiate payment plans and settlements.- Negotiation: Arranging repayment plans and settlements within company guidelines.- Record-keeping: Maintaining accurate records of collection activities, transactions, and customer interactions.- Compliance: Ensuring adherence to company policies, financial regulations, and debt collection laws.- Customer service: Providing exceptional service to maintain client relationships and resolve payment issues.Qualifications and Skills ² ³ ⁴:- Education: High school diploma or equivalent; bachelor's degree in finance, accounting, or related field preferred.- Experience: Proven experience in debt collection, customer service, or related field.- Key skills: - Communication and negotiation: Excellent verbal and written skills to effectively engage with debtors. - Problem-solving: Ability to handle difficult conversations and resolve payment issues efficiently. - Attention to detail: Strong organizational skills to maintain accurate records and manage multiple accounts. - Proficiency in software: MS Office, CRM systems, and financial software.Types of Collection Executives ⁵ ⁶ ¹:- Field Collection Executive: Responsible for collecting payments from clients through in-person visits.- Tele Collection Executive: Handles outbound calls to customers regarding overdue payments and secures payment arrangements.- Senior Collection Executive: Oversees customer accounts, handles disputes, and implements effective collection strategies.The role of a Collection Executive is critical in maintaining a company's financial health by minimizing bad debt and ensuring timely payments ⁷. 12th Pass (HSE)