Salesforce Quality Analyst

2 weeks ago

Bengaluru, India Paulwin George (Proprietor of Angel And Genie) Full time

Job Description Job Summary: We are seeking a detail-oriented and experienced Salesforce Quality Analyst to join our team. The ideal candidate will have 2-4 years of experience in testing Salesforce applications, ensuring functionality, accuracy, and reliability. You will play a key role in maintaining high-quality standards for Salesforce solutions by performing end-to-end testing, identifying bugs, and ensuring seamless functionality across all modules. Key Responsibilities: - Testing and Validation: - Perform comprehensive testing of Salesforce applications, including functional, - regression, integration, and user acceptance testing (UAT). - Validate workflows, data flows, and business processes against documented requirements. - Test Planning: - Develop and maintain detailed test plans, test cases, and test scripts based on business requirements. - Collaborate with stakeholders to define test scope and acceptance criteria. Defect Management: - Identify, document, and track defects using tools like JIRA or other bug-tracking systems. - Collaborate with developers to reproduce issues and verify fixes.Salesforce Expertise: - Test configurations, customizations, and integrations within the Salesforce platform. - Validate Salesforce workflows, validation rules, triggers, and Lightning components. - Automation Testing: - Develop and execute automated test scripts using tools like Selenium, Provar, or similar. - Identify opportunities to automate repetitive test scenarios for efficiency.Documentation: - Maintain thorough documentation of test cases, results, and test coverage. - Provide detailed test reports and communicate findings to stakeholders.Collaboration: - Work closely with developers, business analysts, and project managers to - understand requirements and resolve issues. - Support UAT by assisting users in testing and troubleshooting issues. Required Skills and Qualifications: - Education: Bachelor's degree in Computer Science, Information Technology, or a related field. - Experience: 2-4 years of experience in quality assurance/testing, with a focus on - Salesforce applications. - Strong understanding of Salesforce platform, including: - Custom objects, workflows, validation rules, and security settings. - Lightning Web Components (LWC) and Apex testing. - Experience with testing tools such as Selenium, Provar, or equivalent. - Proficiency in bug-tracking tools like JIRA or Azure DevOps. - Knowledge of Salesforce testing best practices and methodologies. - Familiarity with REST and SOAP APIs for integration testing. - Salesforce certifications (e.g., Salesforce Administrator, Salesforce Quality Specialist) are a plus. Soft Skills: - Strong analytical and problem-solving abilities. - Excellent attention to detail and a commitment to quality. - Good communication and collaboration skills to work with cross-functional teams. - Ability to manage multiple priorities and meet deadlines.

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