Shift Duty Manager- Aocc

Job Category AOCC JCC About Business Adani Group Adani Group is a diversified organisation in India comprising 10 publicly traded companies It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence Adani Group is headquartered in Ahmedabad in the state of Gujarat India Over the years Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O M practices benchmarked to global standards With four IG rated businesses it is the only Infrastructure Investment Grade issuer in India Adani Airports Holding Limited Adani Airports Holding Limited is reshaping the aviation landscape transforming airports into dynamic hubs of connectivity innovation and service excellence By prioritizing passenger experience leveraging state-of-the-art technology and enhancing operational efficiency we are redefining airport infrastructure across India Our vision is to create world-class airports that serve as gateways to regional development and global connectivity positioning Adani Airports as a leader in the aviation sector with a focus on sustainable growth and community impact Job Purpose Duty Manager - AOCC JCC is responsible for supervising shift-based airport operations ensuring efficient resource utilization compliance with standard procedures and swift coordination during disruptions The role demands quick decision-making to address real-time challenges maintain operational continuity and uphold On-Time Performance OTP across all airport functions Responsibilities Operational Oversight Direct and supervise daily operations across the shift ensuring compliance with established operational standards and procedures Monitor flight schedules OTP On-Time Performance delays and cancellations taking necessary actions to minimize disruptions Notify airlines ground handlers and operators of adverse weather conditions and implement Low Visibility Procedures LVP when required Coordinate with ATC for expected time of arrival ETA updates parking stand assignments runway usage changes and aircraft towing engine run-ups Resource Management Manage the allocation and utilization of airport resources such as parking stands boarding gates check-in counters and baggage reclaim belts during shift operations to maximize asset utilization Regularly monitor resource usage and promptly address any concerns related to allocation availability or maintenance Emergency and Contingency Management Support the implementation of emergency response plans in collaboration with relevant stakeholders during disruptions or crises Manage operations during crisis situations e g weather events security incidents or equipment failures to minimize impact on passengers and airport activities Team Supervision Lead and support team members in the shift offering direction and ensuring that performance aligns with organizational standards Evaluate team performance and foster professional growth through tailored development plans for team members Stakeholder Coordination Engage with internal and external stakeholders to facilitate seamless operations and promptly address any emerging issues Act as the primary point of contact for all stakeholders during the shift including airlines ground handlers customs immigration ATC and security agencies Communicate operational updates disruptions and emergency response actions to senior management and relevant stakeholders promptly Compliance and Reporting Uphold adherence to company policies procedures and regulatory requirements across all managed sections or sites Ensure that all operational activities are in line with airport SOPs and safety guidelines Maintain accurate records of shift operations incidents and disruptions in AOCC JCC systems Generate and submit daily shift reports including key performance metrics OTP resource utilization disruptions for management review Key Stakeholders - Internal Lead - AOCC JCC Direct Supervisors other Department Leaders Airport Operations Team Air Traffic Control Airport Security Emergency Medical Services Engineering Maintenance Team Health Safety Environment HSE Team Key Stakeholders - External Airlines Ground handlers Non-scheduled operators Government agencies Customs Immigration CISF ARC Air Force Military Medical agencies Qualifications Educational Background Bachelor s Degree in Aviation Management Business Administration or a related field Work Experience 5-7 years of relevant experience in airport operations