Duty Manager

Job Category Facility About Business Adani Group Adani Group is a diversified organisation in India comprising 10 publicly traded companies It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence Adani Group is headquartered in Ahmedabad in the state of Gujarat India Over the years Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O M practices benchmarked to global standards With four IG rated businesses it is the only Infrastructure Investment Grade issuer in India Adani Airports Holding Limited Adani Airports Holding Limited is reshaping the aviation landscape transforming airports into dynamic hubs of connectivity innovation and service excellence By prioritizing passenger experience leveraging state-of-the-art technology and enhancing operational efficiency we are redefining airport infrastructure across India Our vision is to create world-class airports that serve as gateways to regional development and global connectivity positioning Adani Airports as a leader in the aviation sector with a focus on sustainable growth and community impact Job Purpose Duty Manager - Facilities Operations is responsible for the efficient and effective management of facility operations during assigned shifts This role involves overseeing staff resolving issues ensuring safety compliance and optimizing resource utilization to maintain a comfortable and functional environment for building occupants Responsibilities Facility Shift Management Oversees facility operations during assigned shifts ensuring optimal performance and service delivery coordinates with other departments for seamless operations Manages staff schedules and assignments to ensure adequate coverage and efficient resource utilization Team Supervision Provides leadership and guidance to facilities operations staff during the shift monitors staff performance and addresses issues promptly Ensures adherence to safety protocols and procedures among staff members Problem Solving Identifies and resolves facility-related issues and emergencies promptly implements corrective actions to prevent recurrence Coordinates with maintenance teams for repairs and maintenance activities Customer Service Responds to facility-related inquiries and complaints from building occupants ensures customer satisfaction and resolves issues promptly Provides information and assistance to building occupants regarding facility services Safety Compliance Conducts safety inspections and ensures compliance with safety regulations reports safety hazards and incidents Investigates safety incidents and implements corrective actions to prevent recurrence Resource Management Optimizes the utilization of facilities resources during the shift manages equipment and supplies effectively Responds to equipment failures and breakdowns promptly to minimize disruptions Team Leadership and Development Supervise and manage facility operations team during shifts ensuring high levels of employee engagement and discipline Identify training needs of employees and ensure team members participate in all mandatory classroom training sessions Key Stakeholders - Internal Lead - Facilities Operations Finance Department HR Department IT Department Procurement Department Security Department Maintenance Department Quality Assurance Commercial Key Stakeholders - External Facility Management Companies Equipment Suppliers Maintenance Contractors Security Agencies Utilities Providers Qualifications Educational Qualifications Bachelor s degree Diploma in Facility Management Hospitality Management or a related field is essential Work Experience 5-7 years of experience in facility management or a related field within a large-scale environment