Manager (B2B Pricing) - Customer CoE

Job Description

About us

Bain & Company is a global consultancy that helps the world's most ambitious change makers define the future. Across 65 offices in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.

In 2004, the firm established its presence in the Indian market by opening the Bain Capability Center (BCC) in New Delhi. The BCC is now known as BCN (Bain Capability Network) with its nodes across various geographies. BCN is an integral and largest unit of (ECD) Expert Client Delivery. ECD plays a critical role as it adds value to Bain's case teams globally by supporting them with analytics and research solutioning across all industries, specific domains for corporate cases, client development, private equity diligence or Bain intellectual property. The BCN comprises of Consulting Services, Knowledge Services and Shared Services.

Who you will work with

BCN Customer COE, as part of Bain's expert client delivery network, has the vision to lend expertise, speed and competitiveness to Bain's Pricing, Commercial excellence, Marketing & Customer Experience projects through co-developing and delivering Pricing products, designing Go-to-Market Strategy Solutions and Improve customer experience effectively through client-specific analysis/solutions. In the CoE, we develop products and deliver solutions that help clients identify and fulfil full potential across the entire value chain of sales and customer journey. Also capturing value across from problem identification, solution designing, and implementation, to capability transfer.

The CoE has fast-paced, dynamic environment with continuous innovation and learning. We offer multitude of professional development opportunities for those who like to problem-solve in an analytical environment. The COE provides a truly global experience with opportunity to work with experts, Bain teams and clients across the world in an inclusive, collaborative and fun-loving team culture. There are also global transfer opportunities for high performers.

What you'll do

B2B Pricing Manager brings specialized knowledge on client projects and IP delivery while leading multiple teams (2-3), managing the seamless communication and working closely across geographies and industries with expert partners, onshore managers, project teams and clients.

- A manager acts as a strategic Leader who takes responsibility developing team members for key leadership roles in BCN teams.
- He/she provides feedback and coaches Project Leaders on task execution and role.
- Provides significant direction and support to resolve complex issues/conflicts and effectively manage client and team.
- Pricing COE manager would also contribute in other COE initiatives such as recruiting, training, business strategy etc.
- May be required to travel to client or project team locations on need basis
- Leads multiple teams (2-3) comprising of Project Leaders/Associates/Analysts working across project delivery and IP development
- Is proficient at identifying and deploying relevant resources and analytical tools while ensuringtimely,high quality,error-free analysisandoutputproduced bytheteam
- Understand client needs and situations and adapt to project expectations. Show ability to resolve complex issues across work streams
- Help drive innovation within CoE through automation and IP by brainstorming with COE Director, practice managers and expert partners
- Help coach/mentor and build next level of leaders in the CoE; recognizes team's professional development needs and provide feedback and solutions toward constant improvement
- Ensure a consistent and positive team experience by managing expectations between project teams/clients and BCN teams
- Effectively manages client and team meetings and deliver clear and professional presentations to the senior project team members, practice stakeholders across the Bain teams as well as Bain clients
- Creates collaborative relationships and promotes in the system on the back of credibility
- Participate in COE resource planning, recruitment, and overall development.

About you

- Work experience range in case highest qualification is undergraduate studies 8-11 years ofindustryexperience in consulting/analytics with pricing /B2B strategy exposure and strongacademic records
- Work experience range in case highest qualification is postgraduate studies 6-9 years of industryexperience in consulting/analytics with pricing /B2B strategy exposure and strongacademic records
- Candidates should possess excellent analytical, problem solving, work planning, communication and team leading skills. Prior experience with project management, team management, coaching and mentoring is important.
- Strong skills in Microsoft Excel and PowerPoint are required. Proficiency and experience in other ETL or analytical tools (SQL, R, Tableau or Alteryx) will be preferred.

What makes us a great place to work

We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor's Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 12 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents..