Senior Technical Writer

4 weeks ago


Bengaluru, Karnataka, India Incedo Inc. Full time
Job Description for Senior Technical Writer:

- Roles and Responsibilities:

As a Senior Technical Writer, you are expected to perform the following:

Conceptualize, plan, develop, and write documentation sets, including complex technical material, under limited supervision

Identify, plan for and revise technical writing project requirements, and research complex source material for these projects

Articulate and describe each feature of the products in an understandable way to the end users

Help to identify and implement standards and process improvements

Perform simultaneous task and project coordination for multiple projects and ensure that projects are completed on schedule

Attend and contribute to product / project team meetings. Work with editors and technical resources to improve document quality and usability. Take on special projects outside the scope of regular tasks.

Prepare comparative studies against partners and competitors documents

Be a self-starter who will present product information in an intelligent, impactful, and impressive manner to gain the attention of customers and work with Engineering, QA, SEs, and PMs team.

- Functions:

- Technical Content Development (Writing, Editing, Publishing)
- Research and Technical Understanding (SW, HW, User/Programmer/Admin Guides & APIs)
- Testing (SW/Usability tests and User Interface Design and Online Help)
- Production Delivery (PDF, Web/HTML, Madcap Flare, Sphinx)
- Industry:
- Network Security and Multi Cloud Services, 5G, DDoS, Application Security, Load Balancing.

- Academic Qualification:
- Any master's degree in arts/science or a bachelor's degree in Engineering with 10+ years of relevant experience with excellent communication skills
- CCNA certification is an added advantage

- Tools:
- MadCap Flare, Adobe FrameMaker, Microsoft Office, Visio, SnagIt, WebWorks Publisher, JavaScript, and RoboHelp.
- Experience in SVN, Perforce, Git, Jira, ClearCase, SharePoint, or similar repository systems is necessary.

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