Abfl-regional Sales Head-sme-emerging Markets-chandigarh

2 weeks ago


Chandigarh, Chandigarh, India Aditya Birla Group Full time

Job PurposeJob Purpose Description4 Key Result Areas Write the key results expected from the job and the supporting actions for each of these key result areas For a majority of jobs typically there could be 4- 7 key result areas Key Result AreasSupporting ActionsChannel Management- Effectively optimise different types of channel network in Region to ensure meeting of topline bottom line targetsChannel types Direct Sales Agents Mediators CAs Identifies potential channel partners in region Submit evaluations of potential channel partners in region to Zonal Head for approval Negotiates terms of engagement with potential channel partners in lines with business potential Engages with activates key regional level channel partners while ensuring targeted ROEs for the channel partners Customer Acquisition Sourcing- Ensure customers are acquired by selling SEG loans towards meeting topline targets Sets weekly targets with Area Heads Conducts weekly review of Area Heads Meets key customers as well as channel partners Ensures alignment of cases put up by the channel partners daily within the internal policies guidelines Negotiates commercial terms Ensures appropriate Funnel management in the Region to ensure adequate conversion from login and disbursement Ensures fulfillment by team of qualified leads provided by connectors internal sources Implements sales programs drives program KPIs behaviours Disbursal Customer Service - Drive timely disbursement of loans to customers with proper documentation and meeting of customer service standards to ensure satisfied customers across Region Ensures smooth coordination of team with internal stakeholders to process the applications Ensures smooth coordination of team with internal teams and response to their queries to ensure timely accurate disbursal Takes actions to mitigate possible risks Market Intelligence-Gather market intelligence towards evolving competitive business strategy policies processes Ensures systematic gathering of market intelligence Ensures geographical Market expansion in the Region Portfolio quality Profitability -Maintain quality of portfolio to minimize NPAs Implement measures to ensure profitability of Region Reviews overdue account daily Ensures collaboration with Collection teams for timely collections Leverages opportunities for cross selling within the group Organisation Process Efficiency-Drive process improvements to ensure process efficiencies in the Region Collates market level Sales MIS circulate Participate in internal external audits and post audits close all open items for the Region and implement actions process improvements Ensure sharing of best practices among the Area Sales heads People Management Develop a productive team by recruiting training motivating and retaining team members Recruit on a timely basis Implement training plans mentor team members Complete regular performance reviews and feedback Motivate and ensure retention of team



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