Platinum Relationship Manager-Household-BRANCH BANKING-Relationship Management

3 weeks ago

Secunderabad India Kotak Mahindra Bank Limited Full time

Job Description

Platinum Relationship Manager

Department Retail Liabilities - Branch Banking
Location Hyderabad
Reporting Relationship Branch Manager / Deputy Branch Manager
Grade Name Senior Manager
Age 30 Min 40 Max
Grade M4

Job Description:

- Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets.
- Ensures high levels of customer service orientation and application of bank policy.
- Cross sells existing bank products to customers.
- Informs customers of new products or product enhancements to further expand the banking relationship.
- Plans and conducts special sales initiatives and events for prospective and existing clients.
- Coordinates with other group companies to provide seamless access to other products.
- Maintains complete relationship record for assigned customer accounts.
- Tracks customer complaints/queries and turnaround times for customer satisfaction

Job Requirements:

- Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service.
- Very good understanding of Commercial Assets like CC, OD, TL, Export Finance etc
- Understanding of MF and Insurance an added advantage Customer orientation,
- High energy and drive.
- Go getter attitude.
- Self-motivated with a passion to achieve.

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