▷ Apply in 3 Minutes: Customer Relationship Management Manager
3 days ago
Employment Type: [Full-time / Part-time / Contract] Company Overview: Our organization is committed to delivering exceptional customer experiences and fostering lasting relationships with our clients. We aim to drive growth through tailored customer engagement strategies, utilizing cutting-edge CRM tools and analytics. Role Summary: We are looking for an experienced CRM Specialist responsible for managing and optimizing our Customer Relationship Management system. You will play a pivotal role in enhancing customer satisfaction, streamlining client interactions, and ensuring the accuracy and effectiveness of customer data. Key Responsibilities: - Manage and maintain the CRM platform, ensuring data accuracy, integrity, and accessibility. - Develop and implement customer segmentation strategies to optimize marketing and sales initiatives. - Analyze CRM data to generate insights and provide recommendations for improving customer engagement, retention, and satisfaction. - Collaborate with sales, marketing, and customer service teams to identify opportunities and improve workflows. - Design and execute automated campaigns and workflows within the CRM to enhance customer experience. - Prepare regular CRM reports highlighting key metrics, trends, and opportunities for improvement. - Provide ongoing CRM training and support to internal teams to ensure effective utilization of CRM tools. - Identify and troubleshoot CRM issues, coordinating with technical teams for prompt resolution. Qualifications: - Bachelor’s degree in Marketing, Business Administration, Information Systems, or related field. - 2-4 years of proven experience managing CRM systems (e.G., Salesforce, Zoho, HubSpot, Microsoft Dynamics). - Demonstrated proficiency in CRM analytics and reporting tools. - Excellent understanding of customer segmentation, campaign management, and customer lifecycle strategies. - Strong analytical skills with the ability to interpret and leverage CRM data effectively. - Excellent communication and interpersonal skills. Preferred Skills: - CRM certifications (e.G., Salesforce Certified Administrator, HubSpot CRM Certification). - Experience with integration of CRM systems with other digital platforms (e.G., marketing automation, social media, ERP). - Familiarity with SQL or database management. Personal Attributes: - Detail-oriented with excellent organizational and time-management skills. - Strategic thinker capable of identifying and leveraging opportunities. - Collaborative and effective team player. - Adaptable and proactive in resolving issues and improving processes. Compensation and Benefits: - Competitive salary commensurate with experience - Performance incentives - Comprehensive health insurance - Professional growth and learning opportunities - Positive and inclusive work environment
-
Panaji, India Kotak Securities Full timeJob Category Kotak Securities Department Broking channel Designation Branch Dealer Grade E1 or E2 - Assistant Manager OR Deputy Manager Years of Exp 1 to 4 yrs Reporting to M3 M4 Location Mumbai Role Responsible to generate brokerage primarily through advising clients on their equity portfolio for long term investments as well as...
-
Customer Relationship Manager
3 weeks ago
Panaji, India Samyojak Consultancy Services Full timeOverview We are looking for a well-presented and confident Customer Relationship Manager Female to join a leading retail and service-based company The selected candidate will be responsible for handling customer queries managing outlet operations and ensuring smooth day-to-day service delivery The candidate will be reporting to Outlet Head Job...
-
Panaji, India ALYF Full timeJob Title: Customer Relationship Executive Location: Goa Company: SOAL – Vacation Rental Management Experience: 3 – 5 years in client servicing, hospitality, real estate, or relationship management Budget : upto 5 lacs P.A About SOAL Soal is a premium vacation rental management company committed to maximizing rental income for homeowners while delivering...
-
(Apply in 3 Minutes) Mgr-Beverage
1 week ago
Panaji, India St. Regis Hotels & Resorts Full timeJob Description Additional Information Job Number25162407 Job CategoryFood and Beverage & Culinary LocationThe St. Regis Goa Resort, 438 1 34 Mobor, Goa, India, India, 403731VIEW ON MAP ScheduleFull Time Located RemotelyN Position Type Management Job Summary Responsible for beverage operations and staff on a daily basis. Areas of responsibility include...
-
(Immediate Start) Relationship Manager
4 weeks ago
Panaji, India Petpooja Full timeJob Description Two-Wheeler & Laptop is Mandatory. Roles and Responsibilities: - Sell the PETPOOJA restaurant billing platform and other VAS. - Gather sales lead from the market and approach restaurants actively and get them on board with PETPOOJA as a partner. - Maintaining a strong relationship with restaurant owners and advising them on issues related...
-
Head - AOCC [Apply in 3 Minutes]
4 weeks ago
Panjim / Panaji, India GMR Group Full timeJob Description The position is responsible for efficient management of AOCC and its employees so as to ensure that overall objectives of the department are achieved. He would be responsible for entire operations and planning of AOCC which will include the on-going operations as per the defined SOP as well as the future planning keeping in view the growth...
-
Housekeeping Associate
2 weeks ago
Panaji, India The Postcard Hotel Full timeRole Overview The Housekeeping Associate is responsible for maintaining the cleanliness, hygiene, and overall appearance of guest rooms, public areas, and back-of-house spaces. The role ensures that guests experience a clean, safe, and welcoming environment, contributing to the overall satisfaction and reputation of the hotel/resort. Key...
-
▷ Apply in 3 Minutes! Boomi Edi Developer
2 weeks ago
Panaji, Goa, India Tangentia Full timeBachelor s degree or diploma in Computer Science or Information Technology or a related field 3 to 5 years of onboarding new EDI customers enhancements to existing EDI customers 3 to 5 years of EDI support and testing experience a plus 5 years of experience developing integrations using the Boomi EDI cloud integration platform Experience or...
-
Panaji, GA, IN FabCoders Full timeJob Description Software Support and Trainer Location Panaji Goa On-site compulsory residency in Goa Codanto is looking for a tech-savvy patient and energetic individual to join our team as a Software Support and Trainer This role involves ensuring our customers learn how to use of our software and receive ongoing support Responsibilities Customer Training...
-
Panaji, India BEACH RESORT IN NORTH GOA Full time📍 Location: Arambol, North Goa 🏨 Property: Resort Arambol – 4-Star Resort | 62 Rooms | Restaurant & Bar 🛏 Accommodation Provided | 💰 Attractive Salary About Us: Resort Arambol is a premium 4-star resort located in the heart of North Goa's beautiful Arambol area. With 62 well-appointed rooms, a vibrant restaurant & bar, and a commitment to...
