Team Leader

3 weeks ago

Perumbavoor KL IN Bhavana Healthcare Full time

Job Overview The Team Leader will manage a team of 6-10 Operation Executives and field team members The role involves overseeing lead management ensuring smooth coordination with the field team monitoring performance and facilitating effective communication between operations marketing and customers Key Responsibilities 1 Lead Management Oversee Operation Executives handling customer calls Assign leads to relevant team members and track call trends Manage post-sales processes Assign leads to the fabrication team Coordinate with the Head - Marketing and align with customers Monitor work progress at the site ensure completion and update stakeholders 2 Training Development Support the recruitment process for Operation Executives across various states Conduct onboarding and training sessions for new joiners in collaboration with the Tech Head 3 Team Coordination Monitor attendance performance and training needs of Operation Executives and field teams Ensure smooth internal communication and task allocation 4 Operational Support Verify travel expenses and manage incentives for team members Coordinate stock dispatch as per state-wise projection plans Assist in planning monthly production schedules 5 Reporting Analysis Maintain and update trackers for sales performance and trends Prepare and submit reports highlighting areas for improvement Qualifications Skills Bachelor s degree in Business Administration or related field Minimum 3 years of experience in operations or team leadership Strong organizational leadership and communication skills Proficiency in Microsoft Excel for report maintenance and data analysis Ability to multitask and work effectively across teams and states Job Types Full-time Permanent Work Location In person

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