Lead Application Support Engineer

1 day ago

Bengaluru, Karnataka, India Advanced Micro Devices (AMD) Full time
Job Description

THE ROLE:

AMD is looking for an influential application support engineer who is passionate about driving customer success.You will be a member of a core team of incredibly talented industry specialists and will work with the very latest hardware and software technologies.

THE PERSON:

The ideal candidate should be passionate about customer success, customer sentiment and possess leadership and technical skills to drive sophisticated issues to resolution. Able to communicate effectively and work optimally with different teams across AMD.

KEY RESPONSIBILITIES:

- Be the technical focal point for assigned customers covering key AMD hardware and software solutions
- Triage, troubleshoot and resolve customer reported issues
- Drive resolution of customer found defects with internal teams with proper validations and documentation
- Work with AMD s architecture specialists to improve future products
- Provide systems/product training to customers and build a knowledge base for customer support and internal partners
- Build tooling to improve customer experience with deployment and operations
- Be part of an on-call rotation to support production systems

PREFERRED EXPERIENCE:

- Experience with working directly with end customers and driving customer success
- Strong fundamentals in Datacenter Networking, Routing & Switching incl. load balancing (ECMP), underlay/overlay technologies
- Strong scripting skills in Python/Go/Shell scripting
- Familiarity with GPU operations, Collective Communication Libraries, modern AI training contexts
- Familiarity with InfiniBand protocol & RDMA including setup, bring up, troubleshooting
- Familiarity with RoCE v2 congestion control protocols
- Familiarity with NCCL/RCCL test benchmarks
- Familiarity with C/C++
- Familiarity with DPU and SmartNics
- Experience with software development processes and tools such as debuggers, and source code control systems (GitHub) is a plus

ACADEMIC CREDENTIALS:

- Bachelor s or Masters degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent

  • Application Support Engineer

    9 hours ago

    Bengaluru, Karnataka, India Syngene International Full time

    Syngene established in 1993 is a leading contract research and manufacturing services organization offering drug discovery development and manufacturing services to global clients Syngene s clients are world leaders in their fields ranging from leading global multinationals to small and medium-sized start-ups non-profit institutions academic...

  • Application Support Engineer

    3 weeks ago

    Bengaluru, Karnataka, India Mphasis Full time

    Job Summary:We are seeking a skilled Support Engineer for Application Support activities. The ideal candidate will have strong skills in production support activities, experience in monitoring production applications and servers, perform health checks, root cause analysis of issues.Key Responsibilities:Experience as Application Support Engineer.Monitor and...

  • Application Support Engineer

    2 weeks ago

    Bengaluru, Karnataka, India Mphasis Full time

    Job Summary: We are seeking a skilled Support Engineer for Application Support activities . The ideal candidate will have strong skills in production support activities, experience in monitoring production applications and servers, perform health checks, root cause analysis of issues. Key Responsibilities: Experience as Application Support Engineer....

  • Data Engineering Application Lead

    6 days ago

    Bengaluru, Karnataka, India beBeeDataEngineering Full time

    Unlock a world of opportunities as our Data Engineering Application Lead. Join us in designing, building, and configuring applications to drive business success.About the RoleAs a Data Engineering Application Lead, you will be responsible for leading the effort to design, build, and configure applications, acting as the primary point of contact. Your typical...

  • Support Engineer, Lead

    1 day ago

    Bengaluru, Karnataka, India Qualcomm Full time

    Company Qualcomm India Private LimitedJob Area Engineering Services Group Engineering Services Group Support EngineeringGeneral Summary As a Support Engineer at Qualcomm you will significantly contribute to our product improvement and work with other Engineers to sustain aspects of our product development life cycle Support Engineers will also play a...

  • Application Support Engineer

    4 weeks ago

    Bengaluru, Karnataka, India Jobtravia Pvt. Ltd. Full time

    Job Title : Application Support Engineer.Experience : 5 to 8 Years.Location : Bangalore (Work from Client Location Required).Notice Period : Immediate Joiners Only (August Joiners).Job Overview : We are seeking a skilled and experienced Application Support Engineer to join our team at the client location in Bangalore. The ideal candidate will have a...

  • Applications Support Engineer

    3 weeks ago

    Bengaluru, Karnataka, India VLaunchU Full time

    Job Title : Application Support Engineer SAP BRIM Contract Accounting : Required : Minimum 8 : 15 years of full-time education (Bachelors Degree or equivalent : Preferred in relevant SAP modules or ITILJob Summary : We are seeking an experienced Application Support Engineer with deep expertise in SAP BRIM Contract Accounting (FI-CA). This role is...

  • Application Support Engineer

    2 days ago

    Bengaluru, Karnataka, India TalentMicro Full time

    Job DescriptionTalentMicro,the lader in Recruitment and HR applications is seeking experienced Engineers to deliver and provide application support services to its customers across India.Role DescriptionPrepare System Requirement Specifications based on customer requiremetns, identify and documet GAPs, get teh changes developed by software development team...

  • Lead Support Engineer

    4 weeks ago

    Bengaluru, Karnataka, India LSEG Full time

    Job DescriptionAbout LSEG:The London Stock Exchange Group (LSEG) is a global financial markets infrastructure and data provider headquartered in London, UK. Established in 2007, though its core institutionthe London Stock Exchangedates to 1801, LSEG plays a meaningful role in capital markets worldwide. It operates several trading venues, including the London...

  • Lead IT Support Engineer

    4 weeks ago

    Bengaluru, Karnataka, India Recro Full time

    Employer : Global Product Company - Established 1969Why Join Us?Be part of a global product company with over 50 years of innovation.Work in a collaborative and growth-oriented environment.Help shape the future of digital products in a rapidly evolving industry.Job Title : Lead IT Support EngineerJob Location : Marathahalli , Bangalore(Hybrid)Exp Range : 10...