Support Engineer, Lead

Company Qualcomm India Private LimitedJob Area Engineering Services Group Engineering Services Group Support EngineeringGeneral Summary As a Support Engineer at Qualcomm you will significantly contribute to our product improvement and work with other Engineers to sustain aspects of our product development life cycle Support Engineers will also play a critical role in resolving technical system issues that promote product reliability You will have endless opportunities to learn and grow in the Engineering development space Minimum Qualifications Bachelor s degree and 3 years of Support Engineering or related work experience OR Associate s degree and 4 years of Support Engineering or related work experience OR High School Diploma or equivalent and 5 years of Support Engineering or related work experience Completed advanced degrees in a relevant field may be substituted for up to two years Masters one year Doctorate two years of work experience Preferred Qualifications Bachelor s degree in Computer Science Mathematics Electrical Engineering Electronic Engineering or related field Certification in Electronics or related area Military experience or training in electronics field Rank E6 5 years of experience with digital HW SW and or analog RF troubleshooting and debugging 5 years of experience in a lab environment 2 years in a leadership role with or without direct reports 2 years of work experience in a role requiring interaction with senior leadership e g Director level and above Principal Duties and Responsibilities Leads a team in moderately complex support activities such as system integration and providing development support from initial concept through completion phases of project Provides support for engineers and recommendations on design approaches layout and parameters for large projects Participates in design reviews Manages and helps operate company products and or components based on specifications tolerances and reliability Monitors product performance analyzes moderately complex failures or malfunctions and develops corrective action Seeks out integrates interprets and shares data and information from various sources and stakeholders across teams to help others understand moderately complex specifications Leads efforts to develop solutions Manages and or executes on components of team project priorities deadlines and deliverables for large and or multiple projects Works with individuals inside and outside of own function to integrate complex projects and or ensure changes work with other components of a specific project Level of Responsibility Works independently with no supervision Provides supervision guidance to other team members Decision-making may affect work beyond immediate work group Requires verbal and written communication skills to convey complex information May require basic negotiation influence tact etc Has a moderate amount of influence over key organizational decisions e g is consulted by senior leadership to make key decisions Tasks do not have defined steps planning problem-solving and prioritization must occur to complete the tasks effectively Applicants Qualcomm is an equal opportunity employer If you are an individual with a disability and need an accommodation during the application hiring process rest assured that Qualcomm is committed to providing an accessible process You may e-mail or call Qualcomm s toll-free number found Upon request Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process Qualcomm is also committed to making our workplace accessible for individuals with disabilities Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities We will not respond here to requests for updates on applications or resume inquiries Qualcomm expects its employees to abide by all applicable policies and procedures including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and or proprietary information to the extent those requirements are permissible under applicable law To all Staffing and Recruiting Agencies Our Careers Site is only for individuals seeking a job at Qualcomm Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles applications or resumes and any such submissions will be considered unsolicited Qualcomm does not accept unsolicited resumes or applications from agencies Please do not forward resumes to our jobs alias Qualcomm employees or any other company location Qualcomm is not responsible for any fees related to unsolicited resumes applications If you would like more information about this role please contact