Program Director

Job Description

As a Practice head you will owns the overall development of Data & Analytics practice (Enterprise Data warehouse, data platform modernization, migration to cloud data platform, Visualization, Enterprise data governance, MDM and Advance analytics AI/ML). This includes revenue growth, business development strategies, creation of differentiated offerings, building team competencies, marketing of technology & domain solutions / service offerings to internal/external stakeholders, building new technology capabilities, managing partnership with principles and startup eco-system. Drive strategic account growth and be responsible for the delivery of consulting services to our customers. You should have experience working with customers in the Fortune 500 and have experience leading Enterprise Data warehouse, data platform modernization, migration to cloud data platform, Visualization, Enterprise data governance, MDM and Advance analytics AI/ML services. Serve as the executive leader behind the integrity of the organization's technology strategies and ongoing Data & Analytics initiatives.

Title: Program Director

Location: Pune

Educational Background: Masters/Professional Degree

1) P&L Management

Create, strategize and sign off P&L budgets along with the Sub-vertical leaders, Handled accounts (P&L) spread across various GEO

Ensures the vertical achieves its MTD/YTD, Q on Q targets: Revenue, EBTIDA, Operational metrics - EE and EN and aligned SG&A costs

Conducts monthly reviews on revenue margin, pipeline, utilization

Identify key parameters of improvement for vertical growth and margins

Lead and implement all cost related initiatives for VBUs and direct projects

2) Sales & Client Management

Create strategies and deliver best in class service to clients and ensure renewals of existing partnerships - primary responsibility for EE (Renewals and Extensions)

Identify opportunities for cross sell in the existing accounts

Co-own, support and propose new domain offerings/cross-sell to existing clients

Build Industry partnerships and come up with new offerings, solutions for the vertical

Support Sales and Delivery teams in proposal/solution development

Supporting onsite presales and customer presentations

Sharing customer insights with practice/sales teams, to ensure offering development in line with customer requirements

Exposure of long-term planning and execution

3) Service Delivery and Project Management

Project, Program and Portfolio Management, Process Improvement, Change Management, Risk Management, Financial Reporting, Six Sigma, DMAIC, Agile, SCRUM, Lean, Account Management, Business Development, Quality Assurance, Business Analysis, Cloud Operation

Decide delivery account structure for all accounts under the vertical

Responsible for the overall delivery of the vertical

Ensure smooth operations delivery and in alignment with agreed targets

Govern and liaise with VBU delivery leaders to ensure high-quality and on-time project delivery

Drive change management with agility basis business needs

4) Performance Management

Cascade vertical level goals to practice and account delivery teams

Manage performance, rewards, careers and appraisals for teams

Monitor overall vertical employee performance

5) Resource Management & Utilization

Own operating plans and identify overall resourcing and project staffing requirements along with RMG

Periodically review overall people operating plan and utilization

Skills Required: Min. 20 years of relevant experience required.

Additional Requirements :

Excellent People Management skills with strong ability to lead & mentor the team

Knowledge of Global IT systems and infrastructure

Client facing experience

In-depth knowledge of domain Industry and business environment

Analytical and problem-solving capabilities

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