Vice President, Market Data Operations Engineer, Application Production Services and Engineering

Job Description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us

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Job Description:

Market Data Operations team in APAC provides the delivery and day-to-day support of critical market data feeds, delivery platforms and applications in the region.

This role will act as the first line of support for Market Data infrastructure across Asia Pacific regions including applications, servers and connectivity, and also be heavily involved in testing and implementation of real-time market data infrastructure and in-house tools. It requires a wide range of skills and expertise which are critical in the delivery of reliable, timely and cost effective market data products, solutions and services that enable our business lines and their electronic trading systems to make highly informed and competitive decisions.

As part of the Market Data Services team with members located across Hong Kong, Singapore, Tokyo and Mumbai, there are also broad opportunities collaborating closely with teammates managing the commercial, risk and application management aspect of Market Data so to provide comprehensive and high quality end-to-end services to our clients.

Responsibilities:

- Support and maintain market data infrastructures/platforms and expeditiously apply troubleshooting/problem-solving skills to minimize business productivity loss, customer impact, and financial/reputational risk.
- Coordinate with and escalate to market data vendors and exchanges in the region for their data content/technical issues and changes.
- Manage vendor and exchange driven changes, technical activities and relationships.
- Plan and implement production changes after trading hours and conduct testing to verify the changes are successful.
- Act as the SME of market data distributed by regional exchanges and major vendors, perform in-depth analysis over data content and behavior to effectively support low latency electronic trading applications.
- Design, implement and constantly improve monitoring/capacity/performance/data analysis tools to ensure comprehensive coverage over data accuracy and reliability as well as infrastructure availability and stability.

Required Skills:

- Overview of Global Markets for Asia Equities
- Administration and support experience with server Operating Systems like Red Hat Linux and Windows
- IT Service Management knowledge and mindset including Change Management, Incident Management, Problem Management
- Technical engagement experiences with third-party service providers
- Understanding of market data delivery platforms
- Operational Excellence mindset
- Passionate about problem solving

Desired Skills:

- Strong scripting skills for software/system management and automation (Perl, Python, bash scripting)
- Market Data Product knowledge - DACS, DART, Bpipe, Activ, FXT
- Critical incident triage communication skills

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