Practice Development Manager Key Accounts

7 days ago

Bengaluru, Karnataka, India Align Technology Full time
Job Description

Key Responsibilities

Sales Strategy & Execution

- Responsible for formulating and implementing sales strategies to ensure that profitable sales volume and strategic objective targets are met for the assigned key accounts
- Regularly follow up with the key accounts regarding orders and ensure timely collections of account receivables
- Ensure the order-to-payment cycle is in place as per company policy

Customer Management

- Own the overall relationship with the key account
- Identify and create customized knowledge pathways for the key accounts to create a win-win for both key accounts and Invisalign
- Maintain knowledge and awareness of competing products/services, discounting, and pricing structures
- Maintain data and information relevant to key accounts for the purpose of conducting analyses that influence account-specific decision-making
- Responsible for identifying and nurturing new accounts for future growth

Process Management

- Act as the single point of contact for all customer-related issues
- Ensure processes are in place to deliver on commitments to the key accounts

Stakeholder Collaboration

- Work closely with the sales, marketing, finance, and customer support teams to ensure the end-to-end objectives are met
- Analyze market requirements, strategies, and formulate annual sales plans with stakeholders for the region
- Explore the market, identify customers, and promote the products through individual detailing, audio-visual presentations, and workshops
- Manage local sales & marketing (overall business development) for our brands
- Partner with cross-functional stakeholders to achieve business targets
- Identify current market trends including market information to facilitate tender business
- Coordinate with the regional liaising agencies to ensure timely participation in relevant key opinion leaders
- Identify and develop institutional business in corporate hospitals; liaise with the sales team to generate demand in institutions and facilitate liquidation of stocks
- Demonstrate strong problem-solving and decision-making skills in relation to various customer needs and interests

What We're Looking For

Skills Required

- To perform this job successfully, the individual must have mastered the skill set of a Territory Manager
- Strong analytical and business planning skills
- High integrity
- Demonstrated leadership
- Track record of coaching/developing Sales Representatives
- Capacity to execute marketing plans
- Capacity to manage budgets and expenses
- Excellent written and verbal communication skills to diverse customer audiences
- Strong capabilities to interface effectively with all customer types
- Ability to function effectively in a high-performance team

Education and/or Experience

- BDS/BBA preferred and/or equivalent experience

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