Global Service Logistics Business Solution Analyst

3 weeks ago

Bangalore Karnataka, India NetApp Full time

Job Summary We are seeking a highly motivated and detail-oriented Global Service Logistics Business Systems Analyst BSA to join our team The ideal candidate will play a pivotal role in maintaining our global service logistics processes enhancing system efficiencies and ensuring seamless operations This role requires a blend of analytical prowess technical expertise and exceptional communication skills with specific knowledge in Baxter Planning Oracle and SAP CRM Job Requirements Maintain and optimize current service logistics processes and systems to ensure efficient operations Collaborate with cross-functional teams to gather requirements and develop comprehensive business solutions Provide ongoing support and troubleshooting for service logistics systems particularly Baxter Planning Oracle and SAP CRM Run regular system programs and ensure they are functioning correctly addressing any issues promptly Create and maintain detailed documentation of system configurations processes and user guides Conduct training sessions for end-users to ensure efficient system utilization Monitor key performance indicators KPIs and generate reports to track system performance and logistics efficiency Stay updated with industry trends and advancements in logistics technology to recommend innovative solutions Assist in the development and execution of test plans to ensure system modifications meet business requirements Education Bachelor s degree in Business Administration Information Systems Logistics or a related field 3-5 years of experience in a service logistics supply chain or business systems analyst role Strong understanding of global service logistics operations and best practices Proficiency in Baxter Planning Oracle and SAP CRM Excellent analytical and problem-solving skills Strong project management skills with the ability to handle multiple projects simultaneously Exceptional communication and interpersonal skills with the ability to collaborate effectively with diverse teams Experience with data analysis tools and techniques Ability to adapt to a fast-paced and dynamic work environment Preferred Qualifications Master s degree in a related field Experience with process improvement methodologies e g Lean Six Sigma Knowledge of EDI Electronic Data Interchange and other logistics-related technologies Familiarity with regulatory requirements and compliance in global service logistics

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