Manager Scrum Lead

VOIS IntroAbout VOIS VOIS Vodafone Intelligent Solutions is a strategic arm of Vodafone Group Plc creating value and enhancing quality and efficiency across 28 countries and operating from 7 locations Albania Egypt Hungary India Romania Spain and the UK Over 29 000 highly skilled individuals are dedicated to being Vodafone Group s partner of choice for talent technology and transformation We deliver the best services across IT Business Intelligence Services Customer Operations Business Operations HR Finance Supply Chain HR Operations and many more Established in 2006 VOIS has evolved into a global multi-functional organisation a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone VOIS Centre IntroAbout VOIS India In 2009 VOIS started operating in India and now has established global delivery centres in Pune Bangalore and Ahmedabad With more than 14 500 employees VOIS India supports global markets and group functions of Vodafone and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology Networks Business Intelligence and Analytics Digital Business Solutions Robotics AI Commercial Operations Consumer Business Intelligent Operations Finance Operations Supply Chain Operations and HR Operations and more Role Purpose The Scrum Master for Agile teams will be responsible for facilitating Agile ceremonies removing impediments and enabling continuous improvement In a SAFe Agile telecom environment the Scrum Master plays a pivotal role in aligning team efforts with business goals ensuring delivery of high-quality telecom applications Key Responsibilities Agile Facilitation Coaching Guide the team on Agile Scrum practices and SAFe principles Facilitate all Agile ceremonies including Sprint Planning Daily Stand-ups Sprint Reviews and Retrospectives Coach team members on Agile values and behaviors to foster a high-performing culture Team Enablement Delivery Ensure the team is focused on sprint goals and delivery commitments Track and report on team performance velocity and sprint progress Support the team in achieving sprint goals by removing blockers and coordinating with external stakeholders Cross-Team Collaboration Collaborate with Product Owners Release Train Engineers RTEs and other Scrum Masters to ensure alignment across Agile Release Trains ARTs Participate in Scrum of Scrums and PI Planning sessions to synchronize dependencies and objectives Governance Reporting Maintain transparency through dashboards capacity planning and utilization tracking Support compliance documentation and audit processes as required by the telecom environment Continuous Improvement Promote a culture of continuous learning and improvement through retrospectives and feedback loops Encourage innovation and experimentation to improve team dynamics and delivery outcomes Required Skills Qualifications Bachelor s degree in Computer Science Engineering or related field 6 years of experience as a Scrum Master in Agile SAFe environments Strong understanding of SAFe configurations Essential Large Solution Full SAFe Proficiency in Agile tools like Jira Azure DevOps Confluence and PowerPoint Excellent facilitation communication and conflict resolution skills Experience in telecom application development or enterprise IT systems VOIS Equal Opportunity Employer Commitment Bachelor s degree in Computer Science Engineering or related field 6 years of experience as a Scrum Master in Agile SAFe environments Strong understanding of SAFe configurations Essential Large Solution Full SAFe Proficiency in Agile tools like Jira Azure DevOps Confluence and PowerPoint Excellent facilitation communication and conflict resolution skills Experience in telecom application development or enterprise IT systems Vodafone is committed to attracting developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business We actively encourage everyone to consider becoming a part of our journey