Senior Manager Eee Business Systems

2 weeks ago


Hyderabad Telangana, India Novartis Full time

Summary LI-Hybrid Location Hyderabad India Novartis is unable to offer relocation support for this role please only apply if this location is accessible for you Step into a pivotal role where your expertise will shape the future of External Expert Engagement systems at Novartis As Senior Manager EEE Business Systems you ll be the driving force behind business-side enablement and documentation for platforms like HIP ENGAGE or GEMS ensuring they operate seamlessly and in full compliance Your work will directly empower global medical teams enhance user readiness and support enterprise-wide excellence in governance and operations Key Responsibilities Maintain and update SOPs workflows and process maps aligned with GMA standards Collaborate with training leads to ensure onboarding materials reflect current system capabilities Document system configurations and field logic based on business use cases Consolidate user feedback to inform enhancements and simplification opportunities Validate reporting logic with Data Analytics teams for system alignment Support UAT planning execution and documentation for business-side validation Govern business configuration and system standards without managing technical triage Essential Requirements Bachelor s or Master s degree in Life Sciences Business Information Systems or related field 4-6 years experience in business systems support or Medical Affairs operations Proven ability to develop training and documentation for digital platforms Strong understanding of configuration design and compliance documentation Familiarity with regulated systems such as HIP ENGAGE GEMS or the like Excellent attention to detail and cross-functional communication skills Desirable Requirements Experience supporting global or regional documentation needs in a regulated environment Familiarity with enterprise platforms used for External Expert Engagement Skills Desired Clinical Data Management Data Architecture Data Governance Data Integration Data Management Data Profiling Data Quality Data Science Data Strategy Master Data Waterfall Model



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