Lead Engineer, Desktop Systems

2 weeks ago

Chennai, Tamil Nadu, India TransUnion Full time

What We ll Bring Mobility Intune Lead Engineer P04Dynamics of the Role This position is responsible for the provisioning asset management and operational support of mobile devices within a Global setting The overall support includes end users mobility onboarding management of a mobile portal and working closely with mobile providers on provisioning of devices billing and asset management The position will maintain the scope of all mobile devices and supporting MDM toolsets Position includes working with both company owned as well as BYOD devices utilized across a Global Environment Included in this role s responsibility will be working with new associates as part of onboarding and returns of assets as part of mobile life cycle management Additional responsibility includes rotational operational support shift within a hybrid work environment This position will strive for continuous improvements within the domain to bring efficiency and consistency across a Global Footprint What You ll Bring How You Will Contribute o As a lead Mobility and Intune engineer this role will focus on the Global Mobility platform across TransUnion regions This role is part of the Engineering IT services team and will support all end Users Some of the tasks for this role will include o Provides both Mobile Engineering leadership and hands on design within the Mobility domain for both Corporate and BYOD Phones o Management of the Intune platform maintaining an MDM Mobile Device Management and MAM Mobile Application Management Policy that are distributed across all end user mobile devices o A hands-on role within Mobility and Intune in the development process including design and support of the end user mobile devices o Provides technical leadership hands on development by inspiring your teammates to think creatively as they deliver high quality software solutions What You Will Bring xc2 xb7 Extensive knowledge of enterprise mobility expense management tools Mobility Central or similar xc2 xb7 Extensive knowledge of enterprise cellular carrier management including managing mobile spend line and contract optimization mobile device ordering and device lifecycle management xc2 xb7 Experience managing enterprise mobility device management systems including Microsoft Intune and Apple Business Manager xc2 xb7 Experience with mobile device troubleshooting and support specifically Apple iOS xc2 xb7 Maintaining asset inventory and accounting of end user mobile devices xc2 xb7 Manage day to day engineering within mobility domain with emphasis placed on provisioning and maintaining asset inventory xc2 xb7 Familiar with mobile technologies including MDM app deployments and Intune xc2 xb7 Configuration of Intune and O365 for mobility capabilities xc2 xb7 Ability to identify areas where mobility gaps exist and recommend supportable solutions xc2 xb7 Create and maintain documentation as needed including knowledge articles technical documents and training video Wed Prefer to See xc2 xb7 Ability to document maintain and improve mobility processes xc2 xb7 Ability to communicate effectively xc2 xb7 Strong multi-taking skills ability to prioritize tasks in a fast-paced environment xc2 xb7 Relevant Mobility Certifications xc2 xb7 Ability to utilize End User Analytics and Monitoring Software xc2 xb7 Experience with Intune MDM software for Mobility Management and End user device management xc2 xb7 Experience maintaining asset management software and self-service portal for software deployment Knowledge xc2 xb7 Bachelor s degree in computer science systems analysis or a related study or equivalent experience xc2 xb7 Exceptional interpersonal skills in areas such as teamwork facilitation and negotiation xc2 xb7 3 years experience in provisioning IOS and Android Company owned and BYOD mobile devices xc2 xb7 3 years of experience in complex Mobile environment xc2 xb7 Budget management asset management and forecasting xc2 xb7 Knowledge of M365 Platform and collaboration applications within mobile MDM environment xc2 xb7 3 years working within mobile telecom provisioning platform Skills xc2 xb7 Exceptional relationship management and collaboration skills to work in a global team environment with a common goal xc2 xb7 Highly organized individual xc2 xb7 Expert understanding Mobile engineering and operations Doman xc2 xb7 Familiarity with Microsoft enterprise architecture that includes M365 W365 Intune and SCCM xc2 xb7 Excellent problem-solving skills xc2 xb7 Excellent verbal and written skills xc2 xb7 Excellent time management and organizational skillsImpact You ll Make What We Offer We aim high and are reaching for new heights every day This is a terrific time to join our team as we build on our commitment to integrity service reliability and innovation These values stand behind the decisions we make every day as well as our relationships at work and with the customers we serve We believe in the power to achieve and are taking it in bold new directions Who We Are A global leader in credit information and information management services Transunion gives businesses consumers and the global community the power to achieve their goals Businesses count on us to better manage risk and customer relationships Consumers can better manage credit to achieve their financial goals And in communities around the world we help build strong economies and give people the power to achieve their dreams Exceptional opportunities are coming as we build on this strong foundation Our ambitious growth strategy includes substantial new investment worldwide a wide range of new solutions to help our customers succeed like never before and new ideas for expanding our reach in every part of our dynamic and fast-moving industry Were on an exciting journey and you can be a part of it We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law Primary Location o Pune o Chennai o HyderabadThis is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week TransUnion Job TitleLead Engineer Desktop Systems TransUnion

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