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Desktop Engineering Specialist
2 weeks ago
- Strong Technical Knowledge: Familiarity with Microsoft Azure Virtual Desktop and other Microsoft applications, laptop build and troubleshooting, Cisco VPN, Active Directory, networking configuration, server, switch, operating systems, call centre applications, monitoring tools like PRTG, Open Search, Nagios.
- Excellent Communication Skills: Ability to communicate effectively with internal and external stakeholders.
- Problem-Solving Skills: Strong problem-solving skills to resolve complex technical issues.
Desirable Skills and Qualifications:
- ITIL Foundation Certification: A basic understanding of ITIL framework and practices.
- Certifications: Relevant certifications such as CompTIA, Cisco, or Microsoft.