▷ High Salary: Senior Manager

4 weeks ago


Chennai, India RRD Global Delivery Centers Full time

Position Description: Experienced Lean Six Sigma Manager to lead and implement continuous improvement initiatives across our organization. This role is responsible for driving operational excellence, improving process efficiency, and fostering a culture of continuous improvement through the application of Lean, Six Sigma and Project Management methodologies.

Technical Qualifications: Lean Six Sigma Black belt certified mandatory

Experience: 10 - 15 Years with > 5 years’ experience in process improvement, continuous improvement roles in ITES, BPO sectors

Key Responsibilities:

- Lead Lean Six Sigma projects to improve business processes, reduce waste, and enhance productivity and quality.
- Identify improvement opportunities including automation opportunities through process mapping, data analysis, and stakeholder feedback.
- Responsible for implementation of the organization wide initiatives from a continuous improvement perspective
- Provide training and mentorship to team members on Lean Six Sigma tools and techniques (e.g., DMAIC, Value Stream Mapping, 5S, Kaizen).
- Manage a portfolio of continuous improvement projects, ensuring timely delivery and achievement of targeted benefits.
- Partner with cross-functional teams to drive change management and ensure alignment with organizational goals.
- Handle client facing improvement projects as an external consultant by analyzing existing process, identify opportunities, design and implement improvement strategies, facilitate workshops and trainings, prepare documentation and report to stakeholders
- Monitor and report on project outcomes, savings, and performance metrics to senior leadership.
- Facilitate root cause analysis and problem-solving workshops.
- Maintain and evolve the Lean Six Sigma strategy in line with business needs.

Key Competencies:

- Process Improvement Expertise in lean principles, Six sigma methodologies, apply statistical tools, skilled in process mapping and root cause analysis
- Project management ability to plan, execute and monitor multiple improvement projects, using tools like Gantt chart, charters and risk assessment
- Handle Change management
- Data driven decision making using quantitative analysis and visualization tools
- Strong verbal and written communication skills
- Quality & Compliance Awareness



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