Incident Coordinator
4 days ago
Incident Coordinator Location: Noida Experience: 1-2 years Employment Type: Full-time Shift: 24x7 Rotational Shifts About the Role We are seeking a proactive and detail-oriented Incident Coordinator (L1) to join our team supporting Genpact. The role involves monitoring system alerts, managing incident tickets, coordinating with internal and external teams, and ensuring timely resolution of IT issues as per standard operating procedures (SOPs). Key Responsibilities - Monitor system alerts and generate corresponding incident tickets. - Log and update tickets accurately in the system, maintaining detailed notes throughout the incident lifecycle. - Collect and share system logs as per SOPs with L2 / Incident Management teams. - Coordinate and follow up with internal teams for ticket updates and action items. - Log tickets with external service providers and facilitate communication between stakeholders. - Host and manage conference bridges for critical incidents with all concerned parties. - Raise and manage change tickets using defined templates. - Coordinate with ISPs / OEM Field Engineers (FEs) for site access, approvals, and logistics. - Oversee RMA (Return Material Authorization) process — including arrival and return coordination. - Execute service requests (SRs) in line with SOPs. - Generate and share periodic reports with relevant teams. Qualifications & Skills - Education: - Technical Graduate OR 3-year Diploma in Electronics & Telecommunication / Computer Engineering - OR Graduate with 1-2years of relevant IT support coordination experience (ITES/BPO preferred) - Certifications: - ITIL v3 or v4 Foundation – Trained / Certified candidates preferred - Skills: - Strong communication and coordination skills - Experience in ticketing tools and ITSM processes - Ability to multitask and work effectively in 24x7 operations
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Helpdesk Coordinator
1 week ago
Faridabad, Haryana, India Microworld Infosol Private Ltd Full timeLocation: - Faridabad Experience: 1 year **Key Responsibilities**: - Ticket management and escalation handling - Communication with clients and field teams - Daily reporting and follow-ups - Documentation and checklist adherence **JD for Helpdesk Coordinator** - Receive, log, and track service requests from clients and internal teams. - Coordinate with...
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Cybersecurity Officer – Scg India
3 weeks ago
Faridabad, India SCG Full timeAbout SCG in India SCG’s entry into India emphasizes trust, governance, and sustainability—and cybersecurity is central to protecting operations, customers, and partners in a connected world. About the Role The Cybersecurity Officer safeguards SCG’s systems, data, and networks against threats, ensuring resilient and secure operations. Key...
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Executive IT
1 week ago
Faridabad, Haryana, India Marengo Asia Healthcare Full timeRole & responsibilitiesMonitor network devices, Active Directory services, and related infrastructure using defined tools.Provide first-level troubleshooting and resolution for:LAN/WAN connectivity issuesUser login and authentication issues (Active Directory accounts, passwords, group policies)VPN and Wi-Fi connectivityPerform user account management in...
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Information Technology Operations Manager
3 weeks ago
Faridabad, India Texnere Full timeITSM Operations Manager is responsible for overseeing the design, implementation, and continuous improvement of IT Service Management processes and practices. The role involves managing ITIL-based service operations, ensuring service levels are met, enhancing customer satisfaction, and driving operational excellence across IT support functions....
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Compliance Administrator
3 weeks ago
Faridabad, India GEDU Services Full timeWork Location: Noida (Sec-64) Workdays: 5 days (Work from Office) (Candidates required from IT background who will be providing support to Compliance function) Job Purpose To provide essential administrative support to the Compliance Function, ensuring the effective coordination, maintenance, and documentation of compliance activities across the institution....
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Jetting Sites Operation Manager
4 days ago
Faridabad, Haryana, India Nutech Group Full time ₹ 12,00,000 - ₹ 36,00,000 per yearPlan and schedule site-based jetting operations (cleaning, hydro blasting, pipeline/heat exchanger cleaning, vessel/tank cleaning, etc ) in consultation with the project team Ensure all equipment (jetting machines, pumps, accessories) are mobilized, set up, commissioned and operated optimally on siteMonitor progress of jobs vs schedule; ensure milestones are...
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Security Field Officer
1 week ago
Faridabad Sector 29, Faridabad, Haryana, India AV ENTERPRISES Full timeA security field officer's responsibilities encompass securing premises, personnel, and assets through patrols, surveillance, incident response, and reporting, while also ensuring compliance with security protocols and providing assistance when needed. Core Security Functions: - **Patrolling and Perimeter Security**:Regularly patrol designated areas to...
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Quality Control Inspector
3 days ago
Faridabad, India Datum Tools Full timeet detailed guidelines on what needs to be checked and what the quality standards are - Update our Quality Management System (QMS) with incidents, fixes and improvements - Determine quality metrics for all manufacturing procedures - Monitor the entire production cycle and perform regular tests to identify potential malfunctions as early as possible - Inspect...
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Electrical Incharge
2 weeks ago
Faridabad, Haryana, India Loom Solar Pvt. Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Overview The Electrical Incharge will be responsible for planning, execution, supervision, and maintenance of all electrical works at project sites, ensuring safe, cost-effective, and timely delivery in compliance with standards and regulations. Must have knowledge about design/selection of HT/LT equipment,HVAC utility. Key Responsibilities ...
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Nurse Educator
1 week ago
Faridabad, India Sarvodaya Hospital Full timeResponsibilities and key tasks - Identify training needs. - Develop curriculum and courses. - Coordinate training activities through planned schedule. - Conduct and Implement training activities as per plan - Evaluating staff RN competency - Analyze training feedback for continuous improvement. - Maintain records and inventory of training facilities. Most...