Senior Manager, Learning Systems

About McDonalds in India One of the world s largest employers with locations in more than 100 countries McDonald s Corporation has corporate opportunities in Hyderabad Our global offices serve as dynamic innovation and operations hubs designed to expand McDonald s global talent base and in-house expertise Our new office in Hyderabad will bring together knowledge across business technology analytics and AI accelerating our ability to deliver impactful solutions for the business and our customers across the globe About McDonalds One of the worlds largest employers with locations in more than 100 countries McDonalds Corporation has corporate opportunities in Hyderabad Our global offices serve as dynamic innovation and operations hubs designed to expand McDonald s global talent base and in-house expertise Our new office in Hyderabad will bring together knowledge across business technology analytics and AI accelerating our ability to deliver impactful solutions for the business and our customers across the globe McDonalds has an exciting opportunity for a Senior Manager Learning Systems LMS Lead role based to join our India office You will be responsible for the overall management strategy and evolution of the learning systems and its corresponding vendors You will ensure that the platform delivers against organizational technology requirements and aligns with the broader strategy to support learning and development goals This role involves managing vendor relationships overseeing system configuration and leveraging workforce metrics to drive continuous improvement The candidate is expected to reside within India Responsibilities In addition to following McDonalds policies and procedures principal accountabilities include but are not limited to Learning Systems Management Evolution Oversee the ongoing management and evolution of the learning systems ensuring the platform meets organizational needs and adapts to changing requirements Manage a team responsible for understanding and interpreting learning systems technical requirements and partner with AMS for configuration and support Ensure seamless integration between the learning systems and other related systems or tools to provide a unified learning experience Vendor Stakeholder Management Assess and synthesize feedback from GP Leads on their respective vendors guiding overall vendor management including selection rationalization and consolidation Oversee vendor financial management relationship management and service performance to ensure costs are right-sized based on benchmarks work volumes and business needs Manage learning systems vendors and facilitate discussions on technical requirements ensuring that vendor solutions align with organizational goals Technology Insights Continuous Improvement Leverage technology workplace and workforce metrics to gain insights and drive continuous improvement in learning systems technology and functionality Evaluate user feedback and analytics to identify areas for system enhancement and increase engagement with the platform Qualifications Basic Qualifications A degree in HR or Technology related field preferred Experience working in HR Systems TA Systems and SAP SuccessFactors Experience leading multifunctional teams English Proficiency written and verbal IRL Level 4 Extensive experience collaborating with and leading global teams across various regions Expert in driving cross-functional initiatives ensuring organizational objectives are met seamlessly Demonstrated ability to operate as a people manager leading diverse complex teams fostering a culture of innovation and collaboration across global markets Preferred Qualifications Proficiency in HCM software and tools e g HRIS LMS Excellent analytical problem-solving and data analysis skills Knowledge of HR compliance and data privacy regulations Significant human resources and talent acquisition experience Strong business acumen Familiar with SAP Success Factors Workday Oracle HR or equivalent Exceptional communication verbal and written and interpersonal skills Positive attitude and a willingness to learn self-starter Strong ability to influence others able to build and drive a strong business case for people as a growth driver Experienced in collaborating with cross-functional partners in a matrixed environment Continuous improvement and growth mindset