Sr Cafe Manager

2 days ago

Hyderabad, India Gamut HR Solutions Full time

Company Overview Gamut HR Solutions, based in Hyderabad, is dedicated to connecting employees with suitable career opportunities. With a small team of 2-10 employees, the company focuses on personalized employment solutions. Visit their website at for more information. Job Overview Gamut HR Solutions is seeking a skilled Sr Cafe Manager to join their team in Hyderabad. This is a senior-level full-time position, requiring 7 to 10 years of relevant experience. The incumbent will be responsible for overseeing cafe operations, ensuring excellent customer service, and optimizing staff performance. Qualifications and Skills Coffee Brewing Techniques (Mandatory skill): Proficient in all advanced coffee brewing methods to ensure high-quality coffee offerings. Staff Training and Development (Mandatory skill): Experience in developing and implementing training programs to enhance staff skills and performance. Operational Efficiency (Mandatory skill): Ability to design and implement efficient cafe operations to enhance productivity and reduce costs. Team Leadership: Proven ability to lead, motivate, and manage a diverse team to achieve operational goals and foster a positive work environment. Inventory Management: Competent in managing stock levels, ordering supplies, and maintaining accurate inventory records. Customer Service Excellence: Demonstrated commitment to delivering exceptional service and creating a welcoming atmosphere for customers. POS System Proficiency: Familiarity with point-of-sale systems to streamline transactions and ensure accurate financial reporting. Menu Planning: Skilled in designing a varied and appealing menu that meets customer preferences and boosts sales. Roles and Responsibilities Oversee daily cafe operations, ensuring compliance with health, safety, and quality standards. Lead and inspire the team to maintain high morale and productivity, addressing any performance issues promptly. Develop and implement training programs to nurture barista skills and promote career growth within the team. Monitor and optimize cafe inventory, placing orders and managing stock to prevent shortages or overages. Ensure exceptional customer service by setting high standards and leading by example in customer interactions. Manage financial transactions and reporting through the POS system, maintaining accurate and up-to-date records. Plan and innovate menu offerings to meet customer demands and enhance the cafe's market presence. Analyze operational metrics to identify areas for improvement and implement strategies to enhance efficiency and profitability.

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